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Vice President, Hotel Operations & Brand Development

Job in New York, New York County, New York, 10261, USA
Listing for: JRoss Recruiters
Full Time position
Listed on 2026-08-22
Job specializations:
  • Management
    Hotel Management, Operations Management
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Location: New York

  • Provide senior operational leadership across a multi-property portfolio, ensuring consistency in guest experience, service delivery, financial performance, and operational execution
  • Partner with ownership and senior leadership to translate growth vision into clear operating priorities, scalable systems, and measurable outcomes
  • Lead, mentor, and develop General Managers and senior property leaders, building a high-performing leadership culture rooted in accountability, service excellence, and commercial discipline
  • Establish and implement brand standards, service philosophies, operating procedures, and quality assurance practices that reflect the organization’s upscale lifestyle positioning
  • Elevate the guest experience across the portfolio by optimizing service, operational flow, property design touchpoints, and team engagement
  • Oversee hotel openings, brand conversions, renovations, repositioning initiatives, and the integration of new assets into the portfolio
  • Build scalable operational frameworks, reporting rhythms, performance tools, and leadership structures to support ongoing expansion
  • Drive portfolio-level financial performance, including profitability, revenue growth, GOP, EBITDA, labor management, forecasting, budgeting, and operational efficiency
  • Partner with sales, marketing, revenue management, finance, development, construction, and property teams to align brand vision with commercial strategy and operational execution
  • Assess property performance and market opportunities, providing strategic recommendations on investments, staffing models, service enhancements, and long-term growth priorities
  • Foster a culture of excellence by reinforcing service standards, leadership accountability, talent development, and a strong sense of ownership at the property level
  • Support future acquisitions and development opportunities through operational insight during due diligence, transition planning, and post-acquisition integration
  • Serve as a trusted advisor to ownership, bringing sound judgment, practical solutions, and executive-level leadership to a fast-growing, entrepreneurial hospitality platform
Requirements

The Ideal Candidate

  • 15+ years of progressive hospitality leadership experience
  • Significant multi-property operational leadership experience
  • Background in Luxury, Upper Upscale, or Upscale hotel segments
  • Experience in lifestyle, boutique, independent, branded, or full‑service hotel environments
  • Proven success opening, repositioning, converting, or scaling hotels and hospitality brands
  • Experience leading General Managers and senior property‑level leaders
  • Strong financial and commercial acumen, including P&L management, budgeting, forecasting, labor management, and profitability improvement
  • Experience working directly with ownership, investors, or senior executive stakeholders
  • Deep understanding of brand standards, service culture, guest experience, and operational excellence
  • Strategic, hands‑on, and comfortable operating in an entrepreneurial, ownership‑led environment
  • Confident communicator with the ability to influence, coach, challenge, and align teams across multiple markets
Leadership Attributes
  • Visible, credible, and hands‑on hospitality leader
  • Strong coaching, mentoring, and team development capabilities
  • Able to create accountability while maintaining a positive and engaging culture
  • Commercially minded with a strong understanding of hotel economics and portfolio performance
  • Skilled at building structure, standards, and systems in a growing organization
  • Able to balance brand consistency with the unique character of individual properties
  • Strong communicator with excellent judgment and stakeholder management skills
  • Energized by growth, change, and the opportunity to build something meaningful
Corporate Culture

This is an exceptional opportunity for a senior hospitality leader who wants to do more than manage an existing platform. The Vice President, Operations & Brand Development will have a direct voice in shaping the operating structure, service culture, brand standards, leadership expectations, and growth strategy for a distinctive upscale lifestyle hotel portfolio.

For an executive who thrives in a builder environment and wants to leave a lasting mark on an emerging hospitality brand, this is a compelling next chapter.

Confidential inquiries welcome.

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