Chief Customer Success & Deployment
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Ultra
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Ultra is seeking a Head of Customer Operations to own all post-signature activity, including field deployment, support, and customer success. You will lead a ~10-person post-sale organization, shaping both operations and strategy to scale with a growing customer base.
You'll drive deployment planning, retention metrics, and a culture of customer excellence, balancing hands-on leadership with strategic initiatives across SMB and Enterprise accounts.
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