Vice President, The Kings Inn Family Shelter

Overview

CAMBA is a community organization serving more than 72,000 individuals and families each year through 180+ integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. The Kings Inn Family Shelter, funded by the NYC Department of Homeless Services, offers a supportive, structured, therapeutic, safe, and drug-free facility with on-site security and social services for families in a transitional residence program.

Vice President (Shelter Director)

Reports To: Executive Vice-President

Location: 87-02 23rd Avenue, Queens, NY 11369

• Ensure that all direct and subordinate staff comply with CAMBA’s and funders’ policies and rules.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Ensure that all client files and program files are kept in compliance with CAMBA's and funder’s standards.
• Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
• Observe staff engaging with clients and/or supervisors and their direct reports.
• Conduct client and program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of contract reports and statistical information for CAMBA management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Conduct regular staff meetings.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Ensure that the site meets all regulatory compliance (e.g., health, DHS, OTDA, Callahan, RSRI, safety, and fire department).
• Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
• Ensure that any disciplinary action taken regarding staff is in compliance with CAMBA’s disciplinary policy and procedure.
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Initiate and proactively create solutions to address gaps in shelter services or staff performance (e.g., basic computer training use of technology).
• Address and implement resolutions to client/staff complaints in a timely manner.
• Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
• Interact and troubleshoot issues with subcontractors and vendors (e.g., food, medical, laundry, technology, etc.).
• Review and sign time sheets.
• Supervise, review and approve staff and subordinates’ training, vacation and leave.
• Prepare performance appraisals for direct reporting program staff.

• Bachelor's degree required. Master’s degree preferred. A license is required for the following Master’s Degrees:
  Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy.
• Three years of supervisory experience in a similar role, preferably in a mid-sized organization (250+ employees).

• Ability to be on call 24 hours a day, 7 days a week.
• Must sign NYC DOH/MH attestation stating that the candidate has not been the subject of a founded child abuse report.
• May be required to become First Aid/CPR certified.
• May be required to become certified in overdose prevention.
• Bi-lingual preferred.

$95,000 – $100,000 annually

Note:

When salary ranges are listed, the range represents the low and high end for the applicable position and program. The salary offered would be based on various factors unique to each program and candidate, including but not limited to experience, education, budget and program size, internal equity, skills and other requirements.

Status: Full-time (35 hours per week)

Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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