Operations Manager Branch Manager

Drivo Rent A Car is a leading player in the car rental industry, committed to delivering top‑notch service while fostering a supportive and inclusive work environment. We are looking for a strong manager and leader to oversee locations and grow with us.

• Bonus based on performance
• Company car
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

• 5 locations in New York and New Jersey airports plus offices in Brooklyn and Manhattan
• Growth plan for new locations at several airports
• Over 10 years in business

• Manage the daily operations of the branch office to ensure smooth functioning and adherence to company standards.
• Supervise and delegate tasks to staff members, ensuring efficient workflow and performance excellence.
• Develop and implement sales strategies to increase sales and enhance customer satisfaction.
• Analyze financial data to ensure the branch meets its goals and to improve performance.
• Build and maintain positive relationships with customers and staff through exceptional interpersonal skills.
• Possess strong organizational skills with the ability to multitask and prioritize effectively in a fast‑paced environment.
• Ensure all departments meet or exceed budgeted numbers.
• Participate in company meetings and enforce decisions made by upper management.
• Organize and facilitate weekly staff meetings to keep employees motivated and informed about business operations and changes.
• Uphold company standards for customer service and ensure the achievement of Net Promoter Score (NPS) goals.

• Previous experience in a managerial role within the service industry is preferred.
• Strong leadership abilities and excellent communication skills.
• Ability to effectively manage and motivate a diverse team.
• Sound decision‑making skills and the ability to handle challenging situations with composure.
• Strong belief in providing a great customer experience to customers.

Salary: $85,000 base salary + up to $1,000 monthly performance bonus + up to $5,000 yearly performance‑based bonus.

Company car, including tolls.

Combined total compensation can reach approximately $102,000, varying with performance and the benefit package.