Mortgage Closing Manager

This role is available on a hybrid in-office schedule in either Ballston Lake NY or Amherst Center, Buffalo NY Overview:
Manage a Mortgage/Consumer Lending department by overseeing a staff of supervisors and / or operations managers ensuring operational efficiency and targeted results are met. Provide operational, technical and functional expertise in work policies and procedures. Oversee a staff 15+ employees including supervisors and operations managers to ensure efficient day-to-day operations.

• Manage either a department or a major unit of a large department which encompasses either a single major business / function or multiple functions ensuring operational efficiency and targeted results are met.
• Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department.
• Plan and implement new methods and procedures to make daily operations more efficient.
• Implement recommendations for department policy changes and creates new unit policy and procedures.
• Consults and communicates with operations staff.
• Contribute to strategic planning and short-term initiatives.
• Responsible for department contingency planning and regulatory compliance.
• Responsible for providing the lead on multiple projects at the department or division level.
• May represent the department on outside projects.
• Support annual budget process and is financially accountable for department/unit.
• Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations.
• Oversees training and development of direct reports.

• The position is responsible for the day to day and strategic direction of the department and requires knowledge of business, applicable regulations and affiliated technology.
• The position works with uncertainty with discretionary solutions, possesses moderate risk to organization.

• Responsible for multiple direct reports at both a supervisor and / or operations manager level.
• Oversee a department of 15+ employees.

• Bachelors Degree, OR in lieu of degree, Four to five years relevant experience.
• Minimum four years operations experience.
• Minimum four years supervisory/management experience.

• Masters Degree preferred.

Location Ballston Lake, New York, United States of America

The pay range for this position is $74,600.00 - $ Annual (USD).

The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people's lives and uplift the communities we serve. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank's traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust.

M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long‑lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – integrity, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

View M&T's Human Capital Report to learn more.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.