SVP, Area Market

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We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected.

Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

The SVP owns the holistic performance of the field and is accountable for connecting the levers that determine market outcomes (community engagement, construction, network maintenance, marketing execution, and sales channel performance) into one operating rhythm. In close partnership and alignment with the functional authority from HQ, the SVP will own execution, consistency, and accountability for how those functions land in every market.

The SVP is the connective layer between HQ strategy and field reality: translating national programs into local execution, surfacing systemic field issues before they show up and ensuring the 5 VP GMs are managed, developed, and held accountable as a single high-performing team. The focus will be on market-level performance across financial, subscriber, area penetration, and operating goals. This leader will use analytical, financial, and enterprise leadership skills to identify growth opportunities, strengthen sales execution, prioritize investments, and deliver measurable financial results.

• Own the consolidated view of business performance across all markets as a single operating scorecard
• Identify which underperformance patterns are local/market-specific versus systemic across OMS, and direct the appropriate fix at the appropriate level.
• Run a consistent operating cadence (weekly/monthly business reviews) across all markets to drive discipline, surface risk early, and keep HQ leadership informed with one clear narrative rather than five varying updates.

• Serve as the primary point of coordination between the VP GMs and the HQ functions that drive market performance like Government Affairs, Construction, Marketing, Product and Network Maintenance.
• Directly arbitrate market-level prioritization conflicts in construction sequencing and maintenance backlogs, ensuring capital and resources flow to the highest-impact work across markets.
• Ensure marketing programs and national campaigns are executed with fidelity and consistency at the local level, channeling field insight back to HQ Marketing without diluting brand or pricing discipline.

• Build and enforce a single execution playbook across all markets so that best practices developed in one market are captured and deployed everywhere, rather than staying local.
• Establish shared standards for how each market manages the interplay between sales performance, install timelines, and network reliability
• Monitor and correct variance in how national programs and standards are being interpreted or executed differently across markets.

• Directly manage, coach, and develop the VP General Managers, holding them accountable to a consistent leadership and performance bar.
• Build bench strength and succession depth across the VP GM layer; assess whether current GM profiles are suited to an expanding scope of accountability.
• Model and reinforce a business-owner mindset in the VP GM population thinking beyond the direct sales-channel scope and towards total market outcomes.

• Partner with Construction, Data & Analytics, Customer Operations, Finance, Government Affairs, Human Resources, Marketing, Product, Network, and Finance leadership as a peer, representing field reality and constraints in national planning…