Service Operations Lead — Proactive, Fast Case Resolution
Job in
Monsey, Rockland County, New York, 10952, USA
Listed on 2026-08-27
Listing for:
Unclassified
Full Time
position Listed on 2026-08-27
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Unclassified in Monsey, NY is seeking a Service Manager to lead the service department from vendor oversight to system improvements, driving faster resolutions and a proactive culture. This hands-on leadership role requires ownership, accountability, and strong communication to keep cases moving.
You will manage customer service, vendor relations, and internal processes, building scalable workflows and dashboards.
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