Head of Operations

About Gabbi

Breast cancer touches nearly all of us — personally, through someone we love, or through our communities. By age 50, many women will have been close to someone diagnosed, or faced that diagnosis themselves. In 2026, women should not be dying of breast cancer. At Gabbi, we are on a mission to make late-stage breast cancer obsolete.

Early detection is everything. Women diagnosed at stage 0 or stage 1 have a 99% survival rate; women diagnosed at stage 4 have an approximately 30% survival rate.

The challenge is that too many women don't know their risk — so they don't know what care they need or when to seek it. Gabbi changes that. We start with a comprehensive, evidence-based risk assessment that helps women understand their individualized risk. From there, we provide a personalized action plan and real-time care navigation, supported by our clinical breast specialists, to help women access the right care at the right time.

At Gabbi, we save lives.

We are on a mission to make all late stage breast cancer obsolete. We have created a breast cancer risk assessment and early detection solution that offers immediate and accurate results for women of all ages and all ethnicities without the dependence on a medical professional. .

We are looking for an individual to catapult our business and help us successfully scale.

• You've done this before — ideally as Head of Ops, VP Ops, Director of Ops or a similar operating role at one or two prior startups or practices.
• You're comfortable in a lean team, wearing many hats, with no large staff to delegate to yet.
• You're strong with data. Comfortable building models, dashboards, and KPI frameworks yourself.
• You have experience with health systems, independent practices or a regulated healthcare environment.
• You want to build, not just manage. You're energized by an early-stage company where the org chart isn't drawn yet.

Scaling Gabbi to a $100M a year business over the next 4 years. This includes achieving clinical and operational excellence that better serves clients, strengthens practices, positions Gabbi as an employer of choice and achieves strong financial performance. You are responsible for ensuring all of our partnerships deliver upon their clinical and financial performance objectives, make decisions in alignment with Gabbi’s mission, vision and values, and develop strong leaders to build and maintain effective and productive teams within the organization.

You are effective at communicating and gaining support for Gabbi corporate initiatives across the company and board and are responsible for our P&L.

Key Responsibilities:

Business Operations

• Partner with the CEO on investor, board, and internal reporting to ensure we are hitting our ambitious goals.
• Own quarterly OKRs and planning, holding the team accountable to set OKRs, running weekly standups and quarterly retrospectives
• Build and maintain KPI dashboards, determine the key indicators for this business, lead with KPI-driven management style, ensuring deep buy-in amongst the Team and set reporting cadence that give the CEO and Team real-time visibility into the business
• Work with CEO and leadership team on budgeting, financial performance, and goal achievement
• Develop scalable operations to support our expansion and growth, prioritizing and sequencing improvements to drive optimization and execution
• Ensure compliance with all MSO/PC requirements, keep all of our registrations up to date, manage all medical practice locations & addresses, adhering to any local, state and/or federal employment laws
• Management and tracking of all contracts and MSAs with vendors to ensure maximization of rebates/discounts, compliance and get ahead of renewals
• Support, and if necessary, help remediate compliance with relevant healthcare, state regulations and brand standards, including adverse event documentation and case management

Partnership Management & Growth

• Develop processes, SOPs, and infrastructure to drive consistent growth and profitability with our referral partners, health systems, and practices
• Partner with leadership to determine the strategy, process, rollout,…