Associate Director, Client Activation

At Morning Brew Inc., we mix what you need to know with our unique brand of wit to attract, and build real relationships with, the next generation of business leaders. We speak to them like people, ensuring they get the context and insight needed to make decisions every day. Loyalty and trust are our most valuable currencies.

Whether scrolling, reading, watching, or listening, our audience trusts us for credible, entertaining business content that makes an impact on their personal and professional lives.

The Morning Brew team is clever, creative, and growing fast. Want in? Read on.

The Associate Director, Client Activation will be responsible for managing and developing a team that oversees key integrated marketing partnerships with Morning Brew’s clients. This will be a management role focusing on developing a team of managers + individual contributors. The team’s core objective is post-sale execution and white-glove service across our custom offerings (multimedia, on‑site & experiential) through campaign recap.

Our positions are remote hybrid; however, this employee will need to be able to work from our Morning Brew HQ in NYC minimum 3x days a week.

The Associate Director, Client Activation will be responsible for revenue retention & cross‑functional collaboration with key stakeholders. This role will interface with internal teams, not limited to, Sales, Creative Strategy, Branded Content, Editorial Operations, Ad Operations, Production, Social, Experiential, Account Management as well as external vendors. Additionally, this role is client facing and will involve you acting as a point of contact for our clients, as needed, throughout the execution process to ensure program elements are executed per requirements, scope of project, timelines, and budget

You'll be focused on 3 primary buckets:
People Management & Development, Client Service & Retention, and Internal Operations

• Media Planning & Strategy: Supporting the Account Management team with pre‑sale strategy based on client’s KPIs, budget, timing, capabilities, etc.
• Client Onboarding: Owning the advertising partner’s transition from pre‑sale to post‑sale, establishing KPIs and other benchmarks for success and facilitating external kick‑off calls.
• White Glove Service: Facilitate smooth creative process, maintain campaign timelines, manage client feedback, and ensure approval prior to launch.
• Client retention, renewal and growth: Collaborate with the Account Executive and Account Management team to develop client renewal strategy based on performance and client objectives.
• Management: Oversee and collaborate with two to three Sr. Leads, Leads and / or Associate team members to balance workload and responsibilities for campaigns, while maintaining direct responsibility for one or more major programs
• Development: Hiring, onboarding, and developing a team of direct reports. You will be responsible for managing team bandwidth, developing your managers on how to become coaches, hosting team meetings, and developing learnings & development trainings based on team needs.
• Creative Execution: Work closely with internal teams to execute a variety of custom content deliverables including custom articles, social media posts, audio, creator activations, video, and experiential.
• On-Set
  
  Experience:
  
  Manage on‑set experiences with clients + internal production teams, acting on the liaison for both parties. Travel expected.
• Identifying Process Optimizations: Identifying, evaluating & suggesting key workflow optimizations to support cross‑departmental teams.
• Upward + Cross‑Functional
  
  Collaboration:
  
  responsible for frequent interactions with Senior Leadership + key stakeholders across the company.
• Delivery: Collaborate with the Ad Ops team to…