Global Director — AI-Driven Excellence
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-31
Listing for:
Prove
Full Time
position Listed on 2026-08-31
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Location: New York
Prove is seeking a Senior Director, Global Customer Support to define and execute a worldwide support vision. You will oversee a dual‑shore delivery model with US‑based engineers and offshore partners, driving an agile, scalable, and world‑class customer experience across regions.
Collaborate with Product, Engineering, Revenue, and Customer Success to deliver strategic improvements, governance, and a VOC feedback loop shaping the product roadmap.
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