Director, IS Operations

Director, Is Operations

The Healthcare Association of New York State (HANYS) is seeking a Director, IS Operations to join our Information Services (IS) team. Reporting to SVP, Information Services, this role is responsible in directing and managing the implementation, maintenance, and administration of all computer networks and telecommunications infrastructure for all HANYS locations as well as co-located, hosted, and cloud infrastructure services. This role is also responsible for establishing the strategic direction for the Operations division in alignment with the strategic direction of SVP, Information Services.

This role will manage vendor relationships including contract review, financial oversight, and performance. This role will also lead and develop the IS Operations team and contribute to the development of Information Services as a strategic partner for HANYS success. This is a hybrid position based in Rensselaer, NY and applicants must live within a commutable distance from our office. The expected salary for this position is between $127,000 and $133,000 annually.

Payrate offered will be based on the successful candidate's relevant experience, knowledge, skills, and abilities and in consideration of internal equity. Principals only.

• Staff Management
• Operations Management
• Project & Strategic Planning
• Vendor Management

• Bachelor's degree or higher and ten years' experience in progressive Technical Operations roles required.
• Demonstrated competencies in project management, staff management, and vendor management.
• Demonstrated proficiency in project management, network design, security, management, and administration.
• Strong background and experience in a variety of current, relevant technologies such as Microsoft M/O 365, Azure Active Directory, virtualization, server OS, and software distribution technologies.
• In-depth understanding of network and telecommunication hardware, software, and firmware.
• Must have a strong desire and ability to acquire new skills and knowledge of technology products and "best practices".
• Must have strong written and oral communications skills.
• Demonstrated ability to analyze industry trends and products and to evaluate them against defined organizational needs and deliver a supported recommendation.
• Prior Information technology supervisory experience required.
• Experience leading a technical team navigating complex technical projects.
• Certification in network technologies (MCIPT, MCS or CCNA etc.). Additional experience and/or demonstrated abilities may be substituted for certification.