Service Design & Strategy Director
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-09-07
Listing for:
Fairygodboss
Full Time
position Listed on 2026-09-07
Job specializations:
-
Management
Job Description & How to Apply Below
Location: New York
Chase is seeking a Service Design Executive Director to shape end-to-end customer experiences across our Consumer & Community Banking division. You will lead strategic service design initiatives, align design with business goals, and mentor a diverse team to deliver scalable solutions.
This role requires a deep understanding of service design principles, accessibility, and inclusive design, guiding cross-functional collaboration to improve both direct and indirect customer experiences.
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