Manager, Global Retail Development & Operations - MAC & Bobbi Brown

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including:
Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

The Manager, Retail Development & Operations – MAC & Bobbi Brown supports the development and execution of global retail business evolution across both brands. This role focuses on advancing the development of our commercial retail operating model, global distribution enablement and omni-channel integration to ensure cohesive and future-ready retail ecosystems globally.

In partnership with the Director, Commercial Operations & Global Retail Execution and the Executive Director, Global Retail, this role contributes to building scalable commercial retail frameworks, project management processes & execution tools that align with commercial priorities, retail performance targets, and brand execution standards.

This role also serves as a project management lead for global retail project proposals, ensuring structured intake, communication, documentation, and cross-functional alignment as retail initiatives move from concept through evaluation, planning and implementation.

• Support development and execution of global retail architecture, store formats and distribution typologies across MAC & Bobbi Brown
• Contribute to the development of 360° retail business model frameworks, including KPI definitions, cost & investment inputs, services & commercial programs integration, assortment density, and space allocation ranges
• Align retail format development with established productivity benchmarks and capital guardrails
• Partner with Store Design, Visual Merchandising, Finance, and Region teams to establish commercial project management and format intake processes
• Enable integration of retail formats within each market’s broader commercial ecosystem plans to drive globally consistent, locally relevant operations
• Support development of global commercial distribution frameworks across DTC/Wholesale channels, including Department Stores, SMC, and other wholesale partners

• Serve as a project management lead for global retail project proposals across both brands
• Own communication flow, follow-ups, and tracking of project milestones
• Facilitate cross-functional meetings and maintain structured documentation to keeps stakeholders aligned and deliverables on time, on budget and on value.
• Curate and organize project materials, briefs, and evaluation documents
• Maintain clear visibility of proposal status, risks, and dependencies
• Partner with Director to ensure project alignment with broader commercial execution, established retail models and performance standards
• Provide structured updates and summaries to support strategic decision-making for the Executive Director

• Support development of global commercial distribution frameworks across DTC/Wholesale channels, including Department Stores, SMC, and other wholesale partners
• Model optimal channel mix and market-level distribution priorities
• Conduct analysis supporting distribution rationalization scenarios
• Support door strategy modeling and channel penetration assessments
• Provide structured analytical inputs to support margin mix optimization and commercial prioritization
• Partner with Director to align distribution modeling with measurable execution realities
• Partner with the Assistant Manager, Commercial Performance & Portfolio Analytics to incorporate centralized data, reporting and insights into retail model development

• D…