University HR Payroll Manager

Position Details

University Payroll (UP) within the University Office of Human Resources (UHR) at The City University of New York (CUNY) is responsible for developing and implementing University Human Resources guidance, standards, rules, and regulations. UHR services approximately 40,000 full-time and part-time employees through the University and operates a shared university service which includes benefits, payroll, workers compensation, advisory services, and programmatic leadership.

University Payroll oversees payroll operations for both Senior and Community Colleges and serves as liaison to campus payroll teams and external entities such as the New York Office of the State Comptroller, NYC Financial Information Services Agency, and Office of Payroll Administration. The Manager will manage a team of Payroll Coordinators, reviewing, distributing, and evaluating workload to ensure optimal efficiency.

• Oversees, prioritizes, and organizes staff workload to ensure timely transmission and audit of pertinent data from payroll teams across the University.
• Supervises the processing of special and unique transactions in partnership with New York State and New York City, including issuing refund checks, requesting replacement paychecks, and correcting duplicate payments.
• Sets and establishes objective and well-defined performance metrics to ensure optimal staff performance.
• Identifies and enhances customer service and client interactions within University Payroll by promptly adapting processes to resolve complaints; ensures staff provides high-quality customer service.
• Supervises the administration of payroll policy and Collective Bargaining Agreements for compliance; reviews and implements Collective Bargaining Agreement and New York State and New York City Payroll Bulletins for accurate processing of payroll.
• Manages and oversees payroll audits to ensure Collective Bargaining Agreement deadlines are met throughout multiple payroll systems.
• Conducts a detailed analysis and audit to implement Collective Bargaining Agreements timely and accurately.
• Performs related duties as assigned.
• Prepares and distributes payrolls for full-time and part-time employees, including data and reporting management oversight for City and State payroll systems.
• Prepares and maintains budget data versus payroll expense records, reports and schedules.
• Oversees the supervision, preparation, and monitoring of the accuracy of various complex payroll reconciliation reports.
• Supervises and trains staff in planning and operating aspects of the University payroll operations.
• Oversees auditing and certification of all payrolls for employees University-wide.
• Oversees the implementation of payroll modifications mandated by contractual labor agreements and other mandated changes.
• Collaborates with University offices, as well as City, State and Federal agencies; maintains current knowledge of policies and procedures set by said regulatory agencies as they impact payroll.
• Prepares mandated reports as requested by College, University, and government agencies.
• Performs related duties as assigned.

• Until further notice, this position is eligible for a hybrid work schedule.
• This position is excluded from union representation.

• Minimum:
  Bachelor's Degree and six years' related experience required.
• Preferred:
  At least three years of demonstrated supervisory experience leading and managing a payroll team.
• Preferred:
  Experience providing payroll support in a fast‑paced, large, and complex company or organization.
• Preferred:
  Solid knowledge of federal, state and city laws and regulations impacting payroll operations.
• Preferred:
  Knowledge of titles, classification systems, and coding structures in either NYC or NYS payroll…