Director, Professional Services

Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms.

But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market.

Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence.

Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued.

Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

The Director, Professional Services (PSD) is a strategic leader responsible for building, growing, and managing a high-performing consulting organization — increasingly built around consultants and forward-deployed engineers who pair hands-on technical delivery with consultative client leadership — that drives customer value, revenue growth, and software and AI adoption.

Beyond delivery excellence, the PSD plays a critical role in selling and positioning Professional Services, partnering with Sales and client executives to identify high-value use cases, accelerate adoption, and expand enterprise footprint through a consultative, value-based approach — including embedding forward-deployed engineering pods directly within client environments to co-build and operationalize solutions inside live business workflows.

The PSD owns regional services P&L, drives services revenue growth, develops new service offerings, including forward-deployed engineering and AI implementation capabilities, aligned to market needs, and ensures services act as a catalyst for software expansion and long-term customer success.

The preferred location for this role is New York, with consideration given to candidates in the broader Tri-State area, followed by the DMV area.

• Actively partner with Sales leadership to co-sell Professional Services and drive services attach rates.
• Engage client executives (CIO, CDO, CFO, Business Leaders) to identify strategic use cases and transformation opportunities.
• Lead consultative discovery discussions to uncover business challenges and position services-led solutions.
• Drive software adoption and expansion by aligning services engagements to measurable business outcomes.
• Contribute to pipeline development, deal strategy, and account growth planning.
• Identify and develop new services offerings that align to market demand and product strategy.
• Build and scale a forward-deployed engineering (FDE) capability within Professional Services — hybrid engineer-consultants who embed…