Head of Facilities

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge.

Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

THE ROLE

This role will report into and work very closely with the Real Estate & Facilities Director, Americas, as well as the wider department team, working closely with the FM Service provider, with overall responsibility for the management of all hard and soft services at Sotheby’s New York complex and off-site storage unit. The role holder will need to deputise for the department head as and when required.

Within this, the role will need to ensure that deadlines and targets are achieved by all team members, the FM Service provider and all contractors in line with Health and Safety, environmental and company procedures and all other legislative standards. The role will also work closely with our Risk / Security and Auction Operations departments with a need to adapt to senior management requirements.

This role is required to initiate and establish standards for quality and service responsiveness, that are required to be supported under contracts, and additionally, monitor and control results to ensure the highest level of performance with available resources to satisfy Sotheby’s goals and objectives. There will be a requirement to develop and maintain a culture of continuous improvement and coordinate response and mitigation efforts to prevent or minimise personal injury and loss of property, whilst striving for industry best practice and service excellence.

A key objective will be to ensure employees have the right space, tools, workstations, environment and general soft services within the constraints of the business to provide the best possible environment for employees whether working from the office, or hin this there will be a focus on developing excellent relationships, seeking to understand requirements and at all times, exceed expectations where possible.

RESPONSIBILITIES

Property & Asset Management

• Support the business in the ongoing development of business strategy in line with current and emerging needs.
• Contribute to and maintain building/estate development plans, as well as supporting the change management process and associated Service Level Agreements (SLAs) ensuring risks are mitigated.
• Having a thorough and detailed knowledge of all Real Estate matters including owned properties, leasehold and operational responsibilities.
• Produce management reports in accordance with the needs of the business.
• Ensure a robust system is in place with FM Service provider to trace service and maintenance issues, ensuring resolution in a timely and cost-effective manner.
• Be fully up to speed with the Request Manager function with the Office Space software system utilized on site.
• Maximize efficiencies within the existing service contracts, managing costs effectively.
• Ensure that the insurance needs of the properties are met (insurance inspections and contractor control).
• Work with Department Head to review legal documents and monitor leases, to ensure compliance with…