Director of Operations

Director of Operations

Join a team shaping life-saving medical technologies while accelerating your career in a high-growth global environment. At Viant, you'll help bring innovative healthcare solutions to patients worldwide while growing in a collaborative, people-first culture. Guided by our promise—We're In It For Life—we invest in your development, well-being, and ability to make a meaningful impact every day.

Viant is a global medical device partner providing design, development, manufacturing, and assembly services through capabilities in materials, plastics, metals, extrusion, and automation. With nearly 6,000 employees across 24 locations worldwide, it delivers high-quality, life-enhancing products with the scale and expertise to bring devices to market efficiently.

Our Orchard Park facility focuses on medical device assembly and packaging, ensuring high-quality output within a regulated production environment.

The Director of Operations is the site leader for our two-building Orchard Park, NY medical device campus, with full P&L ownership across manufacturing, supply chain, engineering, facilities, EHS and administration. Site leadership reports directly into this role, with Quality as a dotted-line partner and HR and Finance as business partners. This is a hands-on role for a leader who runs a plant with structure and cadence — stabilizing daily flow, strengthening on-time delivery, and aligning Operations, Engineering and Quality around shared performance goals.

Longer term, you'll drive successful product launches, deepen customer relationships, and build a predictable, high-performing operation.

Comparable candidates have led organizations of 100+ people including indirect reports, serving multiple customers in a multi-million-dollar operation.

Responsibilities

• Deliver sustainable profitability, EBITDA growth, and strong returns on invested capital by establishing and executing a long-term strategic vision for the site.
• Establish and sustain daily management discipline — clear structure, roles, priorities, goals and a daily/weekly/monthly operating cadence that makes site performance predictable
• Achieve year-over-year improvements in quality performance by aligning and integrating Manufacturing Engineering, Manufacturing, Facilities, Continuous Improvement, Human Resources, Planning, New Product Introduction, and Quality functions around shared operational objectives.
• Build and sustain a high-performance Lean culture that drives measurable improvements in productivity, efficiency, quality, reliability, and employee engagement through continuous improvement, standardized processes, visual management, and structured problem solving.
• Ensure long-term operational competitiveness by developing and executing strategies across supply chain, manufacturing engineering, automation, continuous improvement, human resources, and new product introduction that enable world-class products, services, and operational performance.
• Accelerate profitable growth through successful product launches by minimizing business risk, reducing time-to-profit, managing technical uncertainty, and ensuring effective customer communication throughout the New Product Introduction process.
• Deliver financial commitments through effective planning, forecasting, and operational execution, ensuring the site can adapt to changing demand, product mix, and business conditions while optimizing investments in people, training, technology, and capital equipment.
• Strengthen customer partnerships and business growth by supporting customer solutions, responsiveness, service excellence, and commercial opportunities within the facility.
• Build a strong leadership pipeline and high-performance workforce by attracting, developing,…