CAP Financial Aid Project Manager

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status.

When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

The mission of Success Academy is to reimagine public education. From the classroom to the halls of government, this means finding profoundly different approaches to how we structure, implement and support learning. We re-conceive every aspect of school design, from writing rigorous new curricula to drawing regularly on the advances in technology and business that are transforming every sector except education.

Over the past decade, Success Academy has grown faster than any charter network in the nation, building a vibrant network of 59 elementary, middle and high schools. Our over 20,000 children – mostly poor and minority – are out-performing students at top city and suburban schools across New York State. Within the next decade, our goals are even more ambitious, bringing transformational change here and across the country.

Within this mission, the College Access & Preparedness (CAP) team ensures that every scholar is not only admitted and attends the best fit, most affordable, 4-year college/university, but will thrive in their new environment. For the past eight years, Success Academy has achieved 100% college acceptance to four-year institutions, with 75% of our graduates accepted to Selective colleges and Highly Selective colleges.

As we rapidly scale to serve more high schools and graduating classes, CAP must operate within disciplined execution, strong data systems, and AI-enabled processes that ensure accuracy, efficiency, and visibility across all areas of work.

Within our College Access & Preparedness Program, we are hiring a Financial Aid Manager to serve as the primary point of contact for scholars and families across all aspects of financial aid, college financing, and affordability. The Financial Aid Manager guides families through the full process, ensures colleges and other external entities receive complete and accurate information, and helps each scholar understand their options and make an informed, financially sustainable college choice.

Financial Aid Managers are family-facing advisors and high-expectation operators responsible for ensuring scholars complete all financial aid and college affordability requirements accurately, on time, and with a clear understanding of how each decision affects their college options. They guide scholars and families through FAFSA, TAP, CSS Profile, verification, institutional financial aid forms, scholarships, loans, appeals, and other required processes.

This role requires persistent follow-through, sound judgment, exceptional attention to detail, and the ability to manage a high-volume caseload. Financial Aid Managers must be analytical and resourceful, able to interpret complex financial information, identify discrepancies and affordability risks, and determine the appropriate course of action. They communicate with confidence and credibility when working with families, college financial aid offices, and external organizations to resolve issues and advocate for scholars when appropriate.

Financial Aid Managers use a centralized digital platform for managing scholar deliverables,…