Assistant Director of Operations, OBGYN

Location: New York

## Assistant Director of Operations, OBGYNApply:
1776 B Eastchester Road:
Full time:
Posted Today:
JR232629
** City/State:
** Bronx, New York
** Grant Funded:
** No
* * Department:
** OBGYN - Department Admin
*
* Work Shift:

** Day
* * Work Days:
** MON-FRI
** Scheduled

Hours:

** 8:30 AM-5 PM
** Scheduled Daily

Hours:

** 7.5 HOURS
** Pay Range:**$-$Job Summary The
** Assistant Director of Operations
** will lead and direct the operations of the Professional Services Central Billing Office (CBO). The successful candidate will be responsible for the direct management of the Accounts Receivables (A/R) management teams including operations managers and accounting clerks. He/she will provide analytical support to senior leadership and provide analysis of open receivables and payer denials.
** Job Responsibilities
** Direct the operations of the central business office of Professional Services with primary focuson accounts receivable management.
• Net collection rate
• Total Revenue
• Rejection Rate
• Improvement business processes
• Performance versus budget

Develop new processes to streamline and automate AR follow up and insurance verification
* Reduce DIAR
* Increase collections
* Improve collection rate Document and oversee implementation of written operating procedures for the department.
* Provide information regarding proper AR follow up standards
* Ensure billing system is utilized by staff to the fullest
* Audit compliance with policies
* Decrease number of edits and rejections
* Increased collections
** Department Duties*
* • Practice Operations & Standardization▸ Provide operational oversight across all OB/GYN practice sites, ensuring consistent application of policies,workflows, and service standards.▸ Lead the development, implementation, and ongoing refinement of standardized clinical and administrative workflows across the department.▸ Conduct regular site visits and operational assessments to identify gaps, implement improvements, andshare best practices.▸ Establish and maintain a department-wide operations playbook and standard operating procedures (SOPs).
• Staffing, Workforce Planning & Culture▸ Partner with HR and department leadership to assess staffing needs across all sites and ensure appropriate right-sizing in alignment with volume and operational demands.▸ Lead recruitment, onboarding, training, and performance management of administrative and clinical support staff.
• Performance Management & Quality Improvement▸ Establish operational KPIs and dashboards to monitor site performance across access, efficiency, quality,and patient experience metrics.▸ Lead root cause analyses and implement corrective action plans in response to operational deficiencies oradverse trends.
• Strategic Leadership & Collaboration▸ Serve as an operational thought partner to the Director of Finance & Operations and departmental leadership.▸ Manage relationships with key institutional partners including Facilities, IT, HR, Compliance, and Patient Experience.▸ Support department growth initiatives including new site development, service line expansion, and program launches.
• Financial & Resource Stewardship▸ Partner with the Director of Finance & Operations on budget development and management for operational cost centers.▸ Identify and implement cost-saving and efficiency opportunities without compromising quality orstaff/patient experience.
** Qualifications
* ** Bachelor's degree in healthcare administration, Business Administration, Public Health, or a related field Required
* Masters degree Preferred
* 4-6 years of progressive healthcare operations experience, with at least 3 years in a supervisory or leadership capacity Required
* 1-3 years experience in an academic medical center or large health system highly preferred
* Background in OB/GYN, Women's health, or a related field Preferred