General Manager Job New York New York USA,Management

Up to $120,000 + 30% bonus dependent on experience

Time Out Market is a global food and cultural market leveraging the editorial curation of Time Out Media to bring the best of the city together under one rooF, showcasing the best chefs, restaurants, bars, and cultural experiences.

Our Market General Manager is an integral part of the senior leadership team. The role is highly strategic and requires a blend of leadership, operational, and financial expertise alongside this, the General manager should have a passion for hospitality and service excellence at the core.

As the General Manager your role will include but not be limited to:

Inspirational Leadership:

Inspire and manage a diverse team across management, front office, finance, back office and administration.
Develop skills of the management team in accordance with the succession planning goals set by the company
Develop and implement operating standards, policies, and procedures to be followed by the management team
Partner with Marketing Manager and Event & Sales Manager to ensure TOM activations and events are achieving or exceeding targets and executed to TOM standards
Assists and conducts conflict resolution, corrective actions and coaching
Oversee and ensure that employee performance appraisals are completed in a timely manner

Strategic and Commercial Decision Making:

Oversee in house accounting role. Ensure timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure proper handling and accounting for all restaurant receipts
Full P&L responsibility for the market and achievement of agreed budgeted KPIs.
Consistently monitor sales and expenses, approving all purchase orders before they are executed
Work closely with SVP Operations, TOM FD in establishing annual outlet budgets
Oversee and develop beverage program including partnerships and Cocktail, beer and wine offerings on a regular basis
Support the delivery of monthly marketing and quarterly plans, working closely with the VP Global Marketing, PR agency (if in place) and Marketing Manager to ensure it is produced and implemented in a timely manner, addressing all specific needs of the market
Maintain an awareness of external factors (including competitors, Government business initiatives, current and proposed legislation in relation to operational activities) which could impact the business.
In partnership with the AGM negotiate all initial concession agreements with new vendors in a timely manner.
Review, improve and implement all concessions/vendors/partners/3rd party head of terms and contract.
Actively pipeline and network with external vendors and chefs to ensure curation options are available.
Work with the vendors and AGM for final menu selection, pricing strategy, and ongoing changes requests.
Evaluate all vendor operations and meet with each vendor on a monthly basis to review their operations and ensure TOM remains the ‘soul of the city”
Communication with all vendors/partners/concessions to discuss renewals at least 3 months ahead of contract expiry.

Operational Excellence

Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams -
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the venues preventative maintenance programs
Ensure that all products are received in accordance with the venues receiving policies and procedures
Ensure talent and technical production are working smoothly; create special mood for the guests
Ensure health, safety, and sanitation requirements follow local health departments…