Program Director - Anthony Avenue

About Jericho Project

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family.

In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time.

The Program Director will be responsible for the overall development and daily operations of the site. They will be accountable for the supervision of all staff and ensure that clients’ case management is ongoing and that charts and records are reviewed and audited frequently. This person must have extensive experience serving individuals with mental illness and substance abuse histories; experience in a supportive housing setting is preferred.

The individual must be a visionary leader who can inspire both staff and tenants.

Position:
Program Director

Location:

Anthony Avenue (Bronx)

Reports To:

Deputy Chief
Status:
Exempt

Compensation: $85,000.00to $90,000.00 annualized

• Responsible for the overall quality and provision of services provided to the residents.
• Provide leadership and vision at the site.
• Responsible for program development, implementation, coordination and evaluation.
• Ensure that services are known, accessible to, and inclusive of all potential participants. Service delivery is conducted in a manner that supports a Housing First model including utilization of Harm Reduction, Motivational interviewing, Stages of Change and Trauma Informed Care.
• Oversee compliance with organizational and funding regulations and produce required documentation.
• Develop systems for tracking and monitoring all program deliverables through data driven performance management approaches.
• Oversee data collection, compliance and monitoring for governmental funding, private grants and internal performance management metrics.
• Perform data integrity checks and create plan to address any deficiencies or errors.
• Work with staff to compile accurate and timely reports to both internal and external stakeholders.
• Collaborate with Building Operations Manager to ensure communication and joint planning strategies between Social Services and Property Management through a proactive approach to assist tenants in retaining housing through budgeting, money management and compliance with lease terms.
• Develop or modify site policies and procedures as needed.
• Conduct quality assurance on a monthly basis of all case records.
• Provide weekly clinical supervision, including conducting monthly case conferences and Incident Committee Reviews.
• Provide direction, motivation, training and support to Social Service staff through weekly team meetings.
• Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Jericho Project…