Program Director; Poplar

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Full-time Regular Officials & Managers Bronx, NY, US

10 days ago Requisition

Salary Range: $90,000.00 To $ Annually

PRIMARY FUNCTION/

PURPOSE:

The Program Director is responsible for the day-to-day management of the program in accordance with regulatory compliance, contractual requirements, and organizational standards. This individual is responsible for the management of our Poplar location in Bronx, NY.

QUALIFICATIONS:

• Master’s Degree in Social Work from an accredited college/university
• NYS licensure (LCSW or LMSW) strongly preferred
• Minimum of four years’ human services experience, with at least two years of managerial and supervisory experience, and demonstrated professional progression in supervision and program management
• Experience with multi-problem families and/or individuals desirable
• Ability to think and act calmly in emergency situations
• Ability to work with a team
• Attention to detail and problem-solving skills
• Strong organizational skills with the ability to manage tasks efficiently
• Excellent time management skills with the ability to prioritize assignments
• Excellent analytical, evaluative, and human service management skills
• Excellent written and oral communication, organizational, supervisory, and leadership skills
• Must have incredible initiative, the ability to work well under pressure, and the ability to work both independently and as part of a team to complete complex projects in a fast-paced environment
• Must be adept and comfortable with crisis management
• Ability to work effectively with a wide range of community-based providers
• Knowledge of community health services, social service support agencies, and networks
• Familiarity with DHS and OTDA social service documentation policies and procedures
• High level of computer proficiency in Word, Excel, and the ability to learn new technologies and databases

PRIMARY RESPONSIBILITIES:

• Monitor the program’s effectiveness to ensure that the program is achieving goals and targets as defined by DHS
• Manage the program’s multi-disciplinary teams and ensure integration of delivery of services to clients
• Ensure program staff implement procedures and policies to ensure quality service provision

OPERATIONS MANAGEMENT:

• Collaborate with management in the development of annual operating budgets, review monthly expense reports, and ensure program expenditures are within budgeted parameters
• Ensure billing reports are submitted in a timely manner, collaborate with the organization’s fiscal department to ensure management responds in a timely manner to billing inquiries and requests for billing corrections
• Review and approve purchase requisitions and ensure that all expenditures comply with organizational procurement procedures

FACILITIES:

• Collaborate with the Regional Director of Facilities/Operations in ensuring that the facilities operate in compliance with ECB, DOB, FDNY, etc. regulations
• Collaborate with the Regional Director of Facilities/Operations in ensuring that the program meets 95% occupancy rate
• Monitor unit work orders and complaints, ensure the operations teams respond to work orders and complaints in a timely manner

METRICS & PERFORMANCE:

• Monitor and analyze reports and dashboard to ensure the program meets annual program goals and targets which support the mission and vision of the organization
• Monitor DHS performance metrics and collaborate with program managerial and supervisory staff in developing strategies to ensure the program meets DHS performance metrics

CONTINUOUS QUALITY IMPROVEMENT (CQI):

• Lead the implementation of continuous quality improvement activities
• Develop systems,…