Senior Director Of Outreach; MOC)

Overview

Salary Range: $120,000-$125,000

Job Shift: 9:00am to 5:00pm

Education: Master s

Intro/Program

Description:

Goddard Riverside invests in people & strengthens community, serving more than 20,000 people throughout New York City with a variety of programs for all ages. We work within a social justice framework to create a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. Goddard is a partner within the Manhattan Outreach Consortium (MOC) a borough-wide initiative to serve the unsheltered community.

Purpose of Position: The Senior Director of Homeless Outreach provides administrative and clinical oversight of program operations including staff supervision and collaboration within the Goddard MOC teams (Uptown Goddard, Downtown Goddard, and Night & Weekend Team) ensuring continuity and consistency of services across all teams and shifts. The Sr. Director of Homeless Outreach is responsible for working with multiple funders, data collection and reporting, meeting all government regulations and deliverables, quality provision of services, and budget management.

Schedule: Monday through Friday 9:00 am to 5:00 pm

Salary Range: $120,000-$125,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Clinical and Supervisory Oversight:

• Directly supervise the Program Directors for Goddard’s 3 Outreach teams:
  Downtown, Uptown, and Night & Weekend team comprised of approximately 80 staff plus per-diems.
• Support Program Directors in leadership and growth opportunities.
• Assist teams in hiring process with emphasis on staff growth with Goddard’s new HUD programming.
• Ensure ongoing staff training on client care issues, agency policies, best practices, and case management across teams, with emphasis on ensuring overnight teams receiving consistent trainings.
• Facilitate monthly group meetings of Goddard MOC program directors to standardize, streamline, and coordinate services across teams.
• Support teams during risk assessments: assess unsheltered individuals that are at imminent risk, to themselves or others, and enact 9.58 removals from the street to be assessed in CPEP for further evaluation.
• Assist teams by supervising MSW students for their internship as field supervisor.

Program Evaluation:

• Oversee new HUD funding to enhance current outreach services including understanding and educating on HUD requirements, creation of policies and procedures, reporting needs, and hiring/onboarding of new program staff.
• Facilitate standardization (when possible) of program policies and procedures, including onboarding materials across all Goddard MOC teams.
• Review grant proposals for possible program growth
• Oversee the development and implementation of performance plans to meet program targets.
• Evaluate and strengthen systems for monitoring progress towards targets.
• Work with program directors, senior leadership and fiscal on preparation and monitoring of overall MOC budget
• Assist in developing program budget and monitor program expenses.
• Community and Agency Engagement:
• Communicate with various community stakeholders, city council members, elected, Dept. of Homeless Services (DHS), local precincts, community boards, hospitals, and other concerned community members to support the teams.
• Coordinate and review submission of funder reports; ensuring deliverables are being met at all Goddard MOC Teams.
• Serve as a point of contact for high priority MOC issues to report to MOC leadership.
• Serve…