Director, Contingent Worker Office

Job Overview

Requisition  | Business Unit:
Fitch Group | Category:
Finance

Location:

New York, NY, US

Fitch Group’s Global Business Services team is currently seeking a Director, Contingent Worker Office based out of our New York or Chicago location. Reporting to the Head of Global Business Services, you will also work closely with the CHRO, CIO, CTO, CFO and multiple stakeholders to bring value to the firm. The Director of Contingent Worker Office (CWO) will drive strategic value in Workforce Management through effective management and oversight of the end-to-end lifecycle of non-employees globally.

This includes, but is not limited to, the Vendor Management System (Beeline) and Managed Service Providers if applicable, partnerships with senior business leaders and budget owners throughout Fitch, and optimization of our supplier pool. The supporting team's aligned efforts will contribute to achieving these goals, ensuring a comprehensive and effective approach to external workforce management.

• Enthusiastic and supportive team
• Visible role with opportunity for professional growth
• Great office location

• Establish and maintain effective partnerships with key stakeholders aimed at identifying, understanding, and fulfilling their contingent staffing needs.
• Provide oversight of end-to-end program to ensure compliance, cost efficiency, operational effectiveness, and continuous improvement.
• Develop and implement Program Strategy and Governance to manage Fitch’s contingent workforce ensuring compliance with all laws and regulations while maintaining flexibility.
• Own policies and procedures that govern contingent labor.
• Oversee Beeline as the system of record for contingent labor:
  • Ensure data integrity and compliance across all regions, drive system enhancements, develop and implement best practices for system utilization, and monitor accordingly.
• Leverage Beeline and HR data for strategic decision-making:
  • Analyze workforce trends and costs, identify opportunities for improvements, flag risks and solutions to mitigate, and generate executive reports on external workforce performance.
• Develop and execute a strategy for sustainable supplier partnerships:
  • Identify key suppliers for long-term relationships, create performance metrics and evaluation criteria, establish regular business reviews with strategic partners, foster innovation and collaboration with partners, and align partner capabilities with evolving business needs (including a Managed Service Provider if applicable).
• Partner with HR, Compliance, and Legal as needed to mitigate risks related to co-employment, contract disputes, etc.
• Design and implement a preferred supplier program:
  • Define criteria for preferred supplier status, develop a tiered supplier structure based on performance and strategic value, and create incentives for preferred suppliers to drive quality and cost savings.
• Consolidate spend across preferred suppliers, negotiate volume discounts and favorable terms, implement a scorecard system to track and improve performance.

• 5 years of managing non-employee programs on a global basis, within a corporate environment and/or through a Managed Service Provider (MSP).
• 5 years of Procurement and Sourcing related experience is preferred.
• Bachelor’s degree in supply chain, Business, or related field of study.
• Experience working with staffing suppliers, freelancers, and contract workers.
• Knowledge of procurement systems, and vendor management platforms.
• Expertise in working tax rules (i.e. IR35 in the UK).
• Excellent communication and project management skills and experience in working closely with internal client business units and senior stakeholders.
• Self-directed, able to work independently, as well as in a…