Manager, Product Development; Hexagon EAM Solutions

Description

JOB TITLE:

Manager, Product Development

SALARY RANGE: $160,963 - $189,990

DEPT/DIV:
Information Technology

SUPERVISOR:
Dir, Portfolio & Prog Mgmt E

LOCATION:

JCC Building: th Ave 144 41, Jamaica, NY 11435

HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as required

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective hire date.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

The MTA transportation network has a very large system and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided 24/7/365 to support the MTA organization and its ridership.

MTA IT's Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities.

This role is responsible for developing and maintaining product life cycles from inception/innovation through design, build, and ultimately the ongoing run stage before an eventual product retirement. This role must possess knowledge in a core IT discipline and a broad understanding of related domains. The role is also responsible for managing cross-functional teams assigned to design, build, and maintain one or more product lines.

Various products, including, but not limited to:

• Corp Finance/ Capital Planning & Budget
• Legal, Risk & Safety
• Enterprise Asset Management
• Workforce Products (Payroll, Pension, Timekeeping, Recruitment)
• Employee Experience Platforms/Back-End Operations/DBA
• Bus & Paratransit
• Scheduling Crew Pick Transportation Intelligent Systems, Train Control
• B&T Products
• Customer Experience
• Revenue Fare Collections

• Hands-on experience with HxGN/Hexagon EAM development, SQL, and Hexagon Flex, along with the ability to analyze complex business requests and support enterprise-wide EAM standardization initiatives.
• Candidates with transportation industry experience, project management background, and experience leading EAM teams and cross-functional implementations are highly preferred.

• Oversees rigorous quality assurance processes to deliver reliability, performance, and safety objectives. Oversees staff workload and quality of work, addressing performance issues when needed.
• Implements the product vision and strategy into the product development team’s work. Identifies potential risks to the product and develops mitigation strategies. Escalates risks to leadership as needed.
• Manages product initiatives to be completed on time and within budget.
• Manages through change, including the ability to adapt to shifting priorities and market conditions.
• Translates strategies and policies into operational plans, ensuring alignment with company objectives.
• Delivers monthly or quarterly results, with…