Assistant Director

Title:

Assistance Director Program:
New Providence Women’s Shelter Salary Range: $75,000 - $79,000

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

The New Providence Women’s shelter is located within the Ramada Inn in West Midtown Manhattan and provides 100 emergency shelter beds for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management, individual and group counseling, recreational activities, and housing placement assistance.

Under the general direction of the Shelter Director, with latitude for independent action, the Assistant Director coordinates with the Hotel Manager and the Director of Social Services to ensure that the day-to-day operations are up to Project Renewal and Department of Homeless Services (DHS) standards. The Assistant Director supervises the Residential Aides, making sure the shelter is staffed by them on a 24/7 basis in accordance with DHS guidelines, which include the necessary ongoing First Aid training, fire safety certification, and Opiate Overdose Prevention Training;

oversees the activities providing for the safety of the residents and staff in the building; performs related work.

Available to respond to emergencies on a 24/7/365 basis, especially after normal working hours and on weekends.

The essential duties of the Assistant Director include but are not limited to the following activities:

• Monitors day-to-day activities to ensure there is a clean, safe, and secure environment provided for both clients and staff. Regularly tours the interior and exterior of the building to make sure conditions are in accord with established standards. Initiates corrective action if necessary.
• Ensures that required Incident Reports are prepared by staff and submitted to both Project Renewal and DHS staff in a timely fashion, providing all relevant information and documentation as soon as possible following the incident.
• Supervises Residential Aide program staff to ensure that services are being provided to the clients, security protocols are being followed, and that notations are being made in the designated logs.
• Ensures that staff are provided training in required skills, including communicating and interacting with clients, security protocols and use of security equipment, record keeping and incident reporting.
• Monitors the implementation of the Shelter Emergency Plan, which includes conducting required Fire Drills three times a month; maintaining the records to have current certificates for Fire Safety, scheduling staff for training as needed.
• Participates in case conferences in response to client complaints, using conflict resolution techniques to amicably resolve issues.
• Assists the Director in compiling information and documentation needed to defend a claim submitted by either a client or staff member.
• As designated by the Director, attends the District Service Cabinet Committee meetings and Council meetings.
• Performs other duties as assigned by the Shelter Director.

While performing the duties of this position, the Assistant Director must walk between all floors of the facility, climbing up and down staircases to observe staff/clients in the event the elevator is out of order. The AD also walks the exterior of…