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Senior Manager - Elevator & Escalators Operations

Job in New York, New York County, New York, 10261, USA
Listing for: Metropolitan Transportation Authority (MTA)
Full Time position
Listed on 2026-09-21
Job specializations:
  • Management
    Project & Program Management, Operations Management, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 155000 - 190000 USD Yearly USD 155000.00 190000.00 YEAR
Job Description & How to Apply Below

Description

  • Job Title:

    Senior Manager Elevator and Escalator Operations
  • Department:
    Engineering
  • MTA Agency:
    Long Island Rail Road
  • Primary Location(s):
    Queens, NY
  • Salary: $
  • Regulated/Safety Sensitive:
    Safety Sensitive
  • Union Affiliation:
    Non-Union
  • Closing Date (if applicable):
    Until Filled
  • Telework Eligible:
    Yes
JOB SUMMARY

Oversee and direct all aspects concerning elevators and escalators on LIRR property which includes but not limited to Project Management for third party maintenance contractors, quality control & assurance measurements, Technical Scope of Work (TSOW) reviews, system monitoring including data input for reporting as well as monitoring the Elevator & Escalator Operations Center (EEOC) which will handle all Corporate Policies and Procedures related to elevator and escalator notification, maintenance & monitoring.

Protect the interests of the LIRR by managing and directing engineering services and construction inspection during construction projects or operations being performed by outside contractors.

DUTIES AND RESPONSIBILITIES
  • Oversee & direct the coordination, inspection and maintenance of Third Party Contractors as it pertains to LIRR Elevators & Escalators (E&E) at all LIRR stations and facilities (70 in total). Oversee the daily operations (remedial and/or preventative maintenance) of any assigned work for elevators and escalators and any other special work which may be required. Develop, manage and maintain inspection program/schedule to monitor LIRR elevators and escalators system wide.

    Oversee and comply with the LIRR lifecycle replacement program.
  • Prepare, review and maintain all TSOW and contractual documents related to E&E assuring compliance and customer safety standards are met. Manage the administration of the conditional assessment plan for Escalators with respect to the pilot program for the creation, management and maintenance of the inspection plan. Manage and direct the 20 years needs for elevators and escalators.
  • Manage and direct the Elevator & Escalator Operations Center’s (EEOC) staff assigned to E&E safety, inspections and maintenance. Coordinate and manage the preparation of files, documents (Internal Controls and Corporate Policies & Procedures) & reports as per ISO  standard. Manage the generation and distribution of weekly, monthly and quarterly E&E status reports including up time reports (availability).
  • Attend seminars related to professional field, LIRR training courses and any other approved continuing education programs. Impart technical knowledge to peers & colleagues throughout the E&E Unit.
  • Manage and direct the creation and maintenance of a safe work environment following corporate and Department guidelines and safety policies. Lead by example.
  • Perform tasks as requested by Sr. Management including but not limited to report writing, document review & response, emergency inspection, accident investigation and claims investigations.
  • Select, develop and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling. Responsible for discipline/termination of employees when necessary. Review direct reports and approve performance appraisals. Promote safe work practices and provide safe working conditions. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
  • Performs other duties as assigned
  • Comply with all policies and standards
  • May be required to work hours outside regular work hours, as applicable
  • Observes the work performed by contractors, as applicable
  • Reviews invoices and approves them if the work has contractual standards, as applicable
  • Addresses performance issues with the contractor…
Position Requirements
10+ Years work experience
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