AGM Operations - Regional Operations

description job information

• title: agm operations - regional operations
• authority: ta/oa /mta bus
• department: regional bus company
• division/unit: regional bus company
• location: various
• hours: as required
• telework (if applicable): not eligible
• reporting manager (if applicable): deputy general manager
• deadline (if applicable): 09/28/2026
• compensation: gen 011: $165,489 - $206,861

this position is accountable for the management of all maintenance, transportation, administrative and operational activities within a specific depot or division's road operation. Provide daily revenue service which meets or exceeds quality control standards for safety, cleanliness, and reliable performance. Direct the effective management of approximately 900 employees and monitor all depot expenditures to ensure compliance with budgetary requirements. Ensure effective operations 24 hours a day;

365 days a year.

• direct, manage, monitor, and evaluate the performance of all maintenance, transportation, administration and co-dependent operational activities to ensure safe, reliable, and clean buses are provided for service. May be assigned to division's road operation.
• direct the industrial and labor relations activities at the maintenance and transportation depot level or for division's road operation. Assist in the development of borough-wide maintenance and transportation objectives for labor negotiations. Direct the uniform application of all administrative policies and procedures within the depot.
• direct policy and procedural compliance for the depot's maintenance and transportation operations or for the division's road operation and ensure the uniform implementation of executive direction. Ensure coordinated operation and maintain standards. Participate in the development of executive policy for the borough.
• assist in the management of the operational implementation of capital and operating based depot repair/rehab programs. Identify, prioritize, and assist construction forces in depot repair and modernization of employee and operating facility activities. Ensure coordination of efforts and minimal levels of disruption to operations.
• assist in the development and implementation of the borough's annual operating plan for maintenance and the delivery of transportation services and the attainment of borough goals. Assist the general manager in developing short-term and long-range strategic plans and objectives.
• performs other duties as assigned
• complies with all policies and standards
• may be required to work hours outside regular work hours, as applicable
• observes the work performed by contractors, as applicable
• reviews invoices and approves them if the work has contractual standards, as applicable
• addresses performance issues with the contractor when possible, as applicable
• escalates issues to other parties when needed, as applicable

• high school diploma or general education degree (ged) and;
• a minimum of 12 years of professional experience
• minimum of 8 years in a managerial/supervisory capacity

experience managing, directing, and controlling a large multi-purpose transit operation. In-depth knowledge of the principles of transportation and maintenance operations.

based on evaluation of education, skills, experience, interview, and written assessment.

all selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

appointment may be at a comparable level to current level of selected candidate. (if necessary)

as an employee of mta nyc transit, you may be required to complete an annual financial disclosure statement with the state of new york, if your…