Superintendent, Management

Location: New York

Title:

Superintendent Unit:
Facilities Management

Reports to:

Facilities Manager Status:
Regular;
Full Time;
Non-Exempt Salary Range: $35.00 to $40.00 per hour (approximately $63,700 to $72,800 annually)

Location:

Freedom House II (381 Rockaway Avenue, Brooklyn, NY 11212)
Days/

Hours:

Mon through Friday, 8am to 4pm (on-call 24/7)
Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with over $90 million in annual budget with approximately 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society.

The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program.

Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 18,000 people a year. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary:

The primary goal for the building superintendent is to provide a safe and adequate living/working environment for the tenants and assigned staff. The building superintendent is responsible for the daily cleaning, maintenance, repairs, and building code compliance.

Core Competencies:

Mission and Fit:

Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Facilities Maintenance and Technical Proficiency:

Applies strong hands-on skills in building systems—including HVAC, plumbing, electrical, carpentry, and general repairs—to maintain safe, functional, and code-compliant properties.

Leadership and Staff Oversight:

Supervises maintenance personnel effectively by communicating expectations, evaluating performance, and ensuring proper training to support building operations.

Emergency Response and Problem-Solving:

Responds promptly to building emergencies, troubleshoots issues creatively and efficiently, and coordinates necessary repairs to ensure continuous safety and livability for tenants and staff.

Communication, Coordination and Record Management:

Communicates clearly with tenants, vendors, program staff, and management to support operational goals. Maintains accurate records of inspections, maintenance, and violations.

Essential Duties and Responsibilities:

Maintain…