Assistant Site Director; FGP; Manhattan, Multispecialty

Assistant Site Director (FGP) - Manhattan, Multispecialty

Managers/Directors/Administrators

New York, NY

Full-Time/Regular

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health , the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care.

At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

For more information, go to med.nyu.edu , and interact with us on Linked In , Glassdoor , Indeed , Facebook , X and Instagram .

We have an exciting opportunity to join our team as a Assistant Site Director (FGP) - Manhattan, Multispecialty. In this role, the successful candidate The Assistant SIte Director has overall responsibility to plan, organize and direct the clinical and operational aspects of the center. Reporting to the Site Director, Ambulatory Practices, the Assistant SIte Director is expected to work in close collaboration with FGP access, strategy, patient experience, operational and financial leadership to achieve the sites patient experience, financial and operational goals.

• Oversees daily practice operations including planning, directing and coordinating the day-to-day activities of the ambulatory facility.
• Ensures enforcement and adherence to FGP policies are procedures
• Directs responsibility for HR functions including hiring, firing, evaluations and merits.
• Promotes excellence in patient experience by monitoring patient feedback, responding to issues, and reinforcing best practices
• Monitors supply inventory and medical equipment maintenance
• Reports any operating issues that may have an impact on financial results to the FGP Leadership.
• Oversees the facility programming and work with RED+F to address any physical plant needs.
• Coordinates regular staff meetings and performance reviews
• Collaborates with Physicians to support efficient workflows and optimize patient access
• Works with Patient Access Center leadership to develop call algorithms to expedite patient access.
• In conjunction with FGP leadership, is responsible for implementation of FGP business planning decisions and initiatives including onboarding new physicians, new locations, and space expansion/consolidations as needed.
• Collaborates with the management team to ensure the safety and comfort of patients and employees
• Enforces adherence of NYULH and FGP policies and procedures and standards including but not limited to HIPAA, Compliance and Human Resources,
• Works with FGP Leadership to develop staffing standards, ongoing trainings and performance and productivity metrics.
• Improves performance to expected benchmarks, reviews and disseminates information to practices on a regular basis.
• Assists in implementation and oversight of key FGP operational initiatives including, but not limited to, MIPS, Check Mate, Patient Secure and digital scheduling.
• Reviews operational dashboards and management reports to track performance and identify trends that need to be addressed. This includes oversight and management of key indicators related to MIPS, Epic front-end work queues, waitlists, in-baskets, open encounters, and patient experience, etc.
• Attends FGP Leadership and Administrative meetings and effectively communicates upcoming…