General Manager, Hay Harbor Club Denehy Club Thinking Partners

Hay Harbor Club | Fishers Island, New York
General Manager

About the Club
Hay Harbor Club is a private, member-owned seasonal social club on Fishers Island, New York, founded in 1909. It provides social and recreational facilities for its members, with a family-centric culture of tradition and hospitality spanning multiple generations. The Club operates two clubhouses: the main clubhouse, home to tennis, swimming, the waterfront, and all dining, and a second clubhouse dedicated to golf.

Fishers Island is a seven-mile-long island three miles off the eastern Connecticut shore, officially a hamlet of the Town of Southold. You can reach it by ferry from New London, Connecticut, and it also has a small airport and commuter/charter boat service. The year-round population of roughly 240 grows to more than 2,000 in the summer.

The Club’s season runs from late June through Labor Day, with lunch served seven days a week and dinner five nights a week. Golf, tennis and swimming may open earlier and remain available on a limited basis through Columbus Day. The Club provides housing and meals for all employees during the season.

The Club at a Glance

• Total gross revenues: $3.044 million
• Annual dues revenue: $2.097 million
• Food revenue: $379,000; beverage revenue: $88,000
• F&B revenue from private events: 10%
• 494 memberships (regular and provisional); 18 gained / 7 lost annually
• 5 year-round employees; 80 in season
• 13-member Board of Directors
• 48 staff rooms (34 on premises, 14 off premises)

Facilities & Amenities

• 15,000-square-foot main clubhouse
• 9-hole Charles Brooks-designed golf course (Par 34; 2,843 yards); approximately 4,800 rounds annually
• 11 Har-Tru green clay tennis courts
• Golf and tennis pro shops (pro-owned)
• Swimming pool and saltwater swimming “tank”
• Waterfront and marina with sailing, windsurfing, kayaking and paddle boarding
• Dining venues:
  Sunset Deck (100), Ballroom (150), Deli (50) and Harbor’s End Bar (30)
• Junior programs and clinics in golf, tennis, sailing, windsurfing, kayaking and swimming;
  Stripers children’s summer camp
• Adult lessons, clinics and exercise programs; active social calendar

About the Position

Reporting to the President of the Board of Directors, the General Manager leads, manages, and controls all Club operations, driving the entire operation toward excellence and an atmosphere of hospitality, friendliness, and goodwill. The General Manager partners with the Board and works in concert with committee chairs on policies, programs and events, keeping the Board apprised of the organizational climate and participating in long-range planning.

Some departments are led by Club employees while others operate under independent contractor agreements, requiring different oversight and accountability across departments.

The General Manager supervises the Assistant General Manager, Comptroller, Scheduling Director, Facilities Director, Restaurant Director, Director of Golf, Tennis Professional, Water Sports Director, Harbor Stripers Director, and Golf Course Superintendent.

Although the position is full-time, the General Manager is not required to live on-island year-round. Off-season residency on the mainland is permitted, with on-island residency expected during pre-season preparation, the operating season and post-season closing.

What You’ll Do

• Be accountable for all areas of the Club, ensuring synergy across departments and driving the family-centric culture of tradition and hospitality that pervades the operation.
• Serve as the “face of the Club” to members, staff, and the Fishers Island community; be visible, accessible, and engaged with the membership.
• Oversee a dining program that resonates with the membership, with appealing, properly priced menus and timely, efficient service.
• Develop and execute…