Assistant Director

Shelter (Homes - PRI) - Compass House Women's Shelter, 27 West 11th Street, New York, New York, United States of America

Posted Tuesday, May 19, 2026 at 4:00 AM

Project Renewal is a leading non-profit organization with the mission of ending the cycle of homelessness by empowering individuals and families to renew their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Salary Range: $73,000-$77,000 annually

The Compass House Women’s Shelter is a 90-bed, 24/7 emergency shelter for general population homeless women that are employable or are already employed. Our comprehensive services include case management, occupational therapy, workforce development services, and housing placement assistance.

Under the general direction of the Program Director, with latitude for independent action, the Assistant Director coordinates with the Building Manager and the Director of Social Services to ensure that the day-to-day operations are up to but not limited to the standards of Project Renewal, Department of Homeless Services (DHS), and Office of Temporary Disability Assistance (OTDA); supervises Shift Supervisors, and Residential Aides, making sure the shelter is staffed by them on a 24/7/365 basis in accordance with DHS guidelines, which include the necessary ongoing First Aid/CPR training, fire safety certification, and Opiate Overdose Prevention Training;

oversees the activities providing for the safety of the residents and staff in the building; performs related work.

The essential duties of the Assistant Director include but are not limited to the following activities:

• Monitors day-to-day activities to ensure there is a clean, safe, and secure environment provided for both clients and staff. Regularly tours the interior and exterior of the building to make sure conditions are in accord with established standards. Initiates corrective action if necessary
• Ensures that required Incident Reports are prepared by staff and submitted to both Project Renewal and DHS staff in a timely fashion, providing all relevant information and documentation as soon as possible following the incident
• Supervises Operations Department staff to ensure that services are being provided to the clients, security protocols are being followed, and that notations are being made in the designated logs.
• Ensures that staff are provided training in required skills, including communicating and interacting with clients, security protocols and use of security equipment, record keeping and incident reporting
• Monitors the implementation of the Shelter Emergency Plan, which includes conducting required Fire Drills three times a month; maintaining the records to have current certificates for Fire Safety Warden, scheduling staff for training as needed
• Participates in case conferences in response to client complaints, using conflict resolution techniques to amicably resolve issues
• Assists the Program Director in compiling information and documentation needed to defend a claim submitted by either a client and/or staff member
• Performs other duties as assigned by the Program Director
• Available to respond to emergencies on a 24/7/365 basis, especially after normal working hours, weekends, and holidays

While performing the duties of this position, the Assistant Director must be able to navigate the 6-story facility by foot, climbing up and down the stairwells, in order to observe staff and see clients.…