Resident Operations Director

Are you ready to help build the next chapter of educational excellence?

At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Zeta serves students across the Bronx, Upper Manhattan, and Queens and continues to grow our Pre‑K through 12th grade network at an ambitious pace. This year alone, we opened our first high school, added another elementary school in Queens, and launched two additional middle schools in the Bronx. And we are not slowing down. We have big plans to continue growing each year so that more children have access to an excellent education.

Joining Zeta means joining a team that is actively building the next generation of our school network and serving as a change agent for children.

Role: Resident Operations Director
Start date: Spring/early Summer 2027 or sooner
Location: Bronx, Upper Manhattan, or Queens
Work model: Fully on-site in New York City
Year 1 salary: $92,000
Reports to: Principal and/or Operations Director, and Network Operational Excellence

We hire for this role at different points throughout the year as positions become available, and onboard on a rolling basis. If your experience aligns with what we are looking for, our team may reach out to explore a current or upcoming opportunity and whether the timing is right for both you and Zeta.

Compensation is determined according to Zeta’s applicable salary scale, which factors in relevant experience and internal equity.

We are searching for a Resident Operations Director who is excited to rapidly grow into leading operational excellence across a Zeta school. You are a high‑potential leader with strong judgment, proven project management skills, a systems‑minded approach to solving problems, and a relentless bar for excellence.

You bring:

• A minimum of 4 years of professional experience leading complex projects, teams, or operational work in a high-performing environment
• Strong project management and execution skills, with the ability to manage competing priorities and drive work through completion
• A systems-minded approach to the work, with the ability to identify gaps, anticipate needs, solve root causes, and improve how work gets done
• Strong judgment and the ability to respond to challenges with urgency, ownership, and solutions‑oriented follow‑through
• Deep alignment with Zeta’s mission and a student-centered approach to learning
• Experience in K‑12 education or school operations is preferred but not required

In the Resident Operations Director role, you will:

• Complete an intensive 6-to-12-month residency designed to prepare you to become the Operations Director of a Zeta school.
• Serve as a full-time member of an established School-Based Operations Team, learning alongside experienced school and operations leaders while contributing meaningfully to daily execution.
• Take on increasing ownership of school operations, building the judgment, technical knowledge, and leadership skills required to oversee a full school operations function.
• Lead high-impact school-based and network-wide projects, managing work from initial problem diagnosis through execution and measurable results.
• Strengthen systems for safety, facilities, and daily school operations, helping create a secure, welcoming, and exceptionally well‑run environment for students, staff, and families.
• Use data to identify gaps and improve operational systems, balancing immediate execution with…