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Public Sector Customer Success Leader Retention

Job in New York, New York County, New York, 10261, USA
Listing for: Trellix
Full Time position
Listed on 2026-10-02
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR
Job Description & How to Apply Below
Position: Public Sector Customer Success Leader: Growth & Retention
Location: New York

Trellix is seeking a Senior Manager of Customer Success for the U.S. Public Sector. You will lead 8 CSMs, drive GRR/NRR, and partner with Sales, PS, and Engineering to ensure outcomes for Federal Civilian, DoD, IC, and SLED accounts.

You will build governance, ensure health tracking in Totango/Salesforce, and maintain a strong executive presence with agency leaders. A TS/SCI preferred, U.S. citizenship required.

We are looking to fill the Public Sector Customer Success Leader:
Growth & Retention position at Trellix in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Public Sector Customer Success Leader:
Growth & Retention role in the description above.

We appreciate your interest in this position.

Join Trellix and contribute to our ongoing work.

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