Senior Manager Quality

Business Unit: MTA Construction & Development

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Office of the President

Date Posted: Oct 1, 2026

JOB TITLE:

Senior Manager, Quality

AGENCY:

Construction & Development

DEPT/DIV:

Office of the President Corporate Quality

REPORTS TO:

Assistant Vice President, Quality Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )

JOB FAMILY: GEN

GRADE: 007

SALARY RANGE :

$ 117,085 to $ 140,106

DEADLINE:

MTA Construction & Development reserves the right to remove this posting before the Final date to receive applications.

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA’s $6 8. 4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region’s vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut.

C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance customer experience and strengthen the reliability and resilience of the MTA system.

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

The Senior Manager Quality is responsible for quality functions related to MTA C&D processes and departmental activities . The Senior M anager provides quality guidance utilizing functional, quality , and engineering best practices, analytics, reporting, and continuous improvement concepts and ensures timely actions to meet ISO 9001 registration requirements .

This role works with in-house C&D Department and Business Unit personnel in securing improvements and providing guidance and implementation strategies as needed while ensuring the quality of internal work, construction oversight, materials used, vendor services , and installation facilities.

Manage s activities to ensure timely awareness and accessibility of new and updated quality documentation throughout MTA C&D.

Support s the C&D Quality Management Audit Program, including identifying audit candidates based on trend analysis and C&D management feedback and requests .

• A ssurance of timely and complete contracts for ISO 9001 and ISO 14001 registration activities .
• C oordination of data for the annual ISO 9001 Management Review .

Provide reports and updates on quality activities and status for presentation to Senior Management.

Works with C&D Business Unit personnel to identify and initiate improvements in C&D processes, requirements , and activities to ensure the successful execution of the MTA C&D Capital Program.

Bachelor’s degree in Engineering, Architecture, Construction or Project Management, Transportation, or a related field.

Must have a minimum of seven (7) years of related experience.

Excellent communication and interpersonal skills.

Familiarity and hands - on experience with Quality concepts and processes, including ISO 9001.

Must have focus and the ability to deliver results, organizational effectiveness, and continuous improvement.

Must possess excellent team - building, listening, problem - solving, and prioritization skills.

Proficient computer skills (i.e., Windows environment, Microsoft Office, People Soft, Oracle, etc.) and strong business administrative skills (…