Program Director

Program Director needed in Brooklyn
Full time-Shelter setting

Responsibilities:

• Main professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Work with all staff to set staff performance targets in accordance with contract requirements.
• Ensure that all direct and subordinate staff complies with funders' polices and rules.
• Oversee all program operations and manage direct reporting program staff and their subordinates.
• Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
• Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff.
• Observe staff engaging with clients and/or supervisors and their direct reports.
• Conduct client and program progress reviews with staff.
• Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for management and funder use.
• Analyze program and demographic data to make programmatic improvements.
• Conduct regular staff meetings.
• Oversee onsite and organize offsite training opportunities for professional development of staff.
• Ensure that the site meets all regulatory compliance (i.e.
  
  -health, Client, OTDA, Callahan, RSRI, safety, and fire department).
• Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis.
• Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
• Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources).
• Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
• Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology).
• Address and implement resolutions to client/staff complaints in a timely manner.
• Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
• Interact and troubleshoot issues with subcontractors and vendors (i.e.
  
  -food, medical, laundry, technology, etc.)
• Review and sign time sheets.
• Supervise, review and approve staff and subordinates' training, vacation and leave.
• Prepare performance appraisals for direct reporting program staff.
• Participate in staff/funder/community and all outside agency meetings as requested.
• Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject to liability.

Requirements:

• Bachelor's degree and 3 years of applicable and/or equivalent experience. Master's degree preferred. A license is required of these Master's Degrees:
  Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy.
• Ability to be on-call 24/7
• 1-2 years supervisory experience preferred.

Very competitive salary + complete benefit package!