Head of Scaled Customer Success & AI-Driven Engagement
Listed on 2026-10-07
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Handshake is seeking a customer-focused, operationally minded leader to manage three Mid-Market Customer Success Managers and guide our tech-touch digital engagement strategy. The candidate will coach a team, set clear expectations, and evolve our digital motion across onboarding, adoption, engagement and risk mitigation.
The role requires experience building scaled CS programs, strong data skills to segment audiences, and a track record of implementing AI-enabled workflows for efficiency and
As a Head of Scaled Customer Success & AI-Driven Engagement, you will play an important part at Apply in New York, NY, United States.
We have an opening for a Head of Scaled Customer Success & AI-Driven Engagement in New York, NY, United States within Management & Operations, Sales.
This role, Head of Scaled Customer Success & AI-Driven Engagement at Apply, could be your next move.
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