Head of Customer Success & Growth; SaaS
Listed on 2026-10-07
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Management
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Customer Service/HelpDesk
Customer Success Management
Location: New York
MS SHIFT is seeking a Senior Director of Client Success to lead our Customer Success team, driving customer satisfaction and retention while scaling the function in a fast-paced environment.
The Senior Director will onboard customers, collaborate with product and sales teams, and translate customer needs into initiatives that expand platform adoption and revenue growth. A proven leadership track record is required.
This posting is for the Head of Customer Success & Growth (SaaS) role at MS Shift, Inc., based in New York, NY, United States.
This is a genuine role to take on the Head of Customer Success & Growth (SaaS) role at MS Shift, Inc.
As a Head of Customer Success & Growth (SaaS), you will play an important part at MS Shift, Inc. in New York, NY, United States.
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