Production Manager

Trust Stone Group is seeking a highly organized and detail-oriented Production Manager to take full ownership of orders from purchase order through final shipment and delivery. This individual will manage a high volume of SKUs across multiple consumer product categories and serve as the primary point of contact for overseas factories.

The ideal candidate thrives in a fast-paced environment, communicates proactively across time zones, and ensures all production timelines are executed efficiently with no delays.

• Own and manage assigned orders from PO placement through final shipment and delivery
• Maintain and update detailed Work In Progress (WIP) reports on a daily basis
• Track production timelines, approvals, shipment schedules, and delivery deadlines
• Oversee all stages of production, including:
• Mass Production (MP) samples
• Top of Production (TOP) samples
• Packaging approvals
• Inspection coordination
• Ensure all approvals, revisions, and follow-ups are completed in a timely manner

• Communicate daily with overseas factories and suppliers, including off-hours as needed
• Build strong supplier relationships while holding partners accountable to deadlines and quality standards
• Proactively follow up on open items including approvals, testing, packaging, labeling, and shipping updates
• Negotiate pricing, timelines, MOQs, and production schedules when required
• Escalate risks, delays, or quality concerns to leadership immediately

• Review production samples, packaging, and shipment samples with strong attention to detail
• Provide clear, actionable feedback and corrections to factories
• Ensure all products meet company quality standards and customer specifications
• Identify potential production or quality issues prior to shipment
• Coordinate revisions and approvals to avoid delays

• Maintain production trackers, shipment logs, and product data records
• Provide regular production status updates to internal stakeholders
• Ensure all internal systems, reports, and documentation are accurate and current
• Collaborate cross-functionally with sales, design, logistics, compliance, and warehouse teams

• Proactively identify and resolve production delays, supplier issues, and shipment risks
• Manage multiple orders and priorities simultaneously with strong attention to detail
• Operate effectively under pressure in a fast-moving environment
• Take full ownership and accountability for all assigned orders and deadlines

• 3–5+ years of experience in production, sourcing, supply chain, or operations
• Experience working with overseas factories, particularly in China
• Strong knowledge of WIP management, production timelines, quality control, and shipping processes
• Experience reviewing and approving production samples
• Excellent organizational, multitasking, and problem-solving skills
• Strong communication and negotiation abilities
• Ability to work independently and proactively with minimal supervision
• Proficiency in Excel, Google Sheets, ERP systems, and production tracking tools (A2000 preferred)
• Experience in consumer product categories such as tech, beauty, home, kitchen, or outdoor is a plus
• Willingness to work flexible hours to support overseas communication