Jewelry Production Manager
Listed on 2026-06-30
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Manufacturing / Production
Production Manager, Operations Manager, Product Engineer
WHO WE ARE
Holden is an NYC-based fine jewelry company that celebrates love in all its forms. Our entire product line is gender-neutral and handcrafted from recycled gold and lab-grown stones. We’re proudly Climate Neutral Certified and donate 1% of all sales to The Trevor Project (with a minimum annual donation of $50,000). We are a small, fast-growing team with an ambitious vision and are looking for people who are ready to make an impact from day one.
WHAT’STHE ROLE ?
We’re looking for a Jewelry Production Manager to lead Holden’s jewelry production operations while helping bring new product ideas and collections to life. This role owns the end-to-end production process, ensuring every piece is delivered on time and to our quality standards, while also partnering closely with leadership and design teams to develop future product lines.
The ideal candidate combines operational excellence with strong product development instincts and a passion for craftsmanship. They are equally comfortable managing manufacturing partners, sourcing materials, improving systems, and collaborating on new product concepts. Reporting directly to leadership, the Jewelry Production Manager will play a critical role in scaling Holden’s production infrastructure and expanding our product assortment.
KEY RESPONSIBILITIES Production Management- Own and manage customer orders from production kickoff through final delivery, ensuring quality, accuracy, and on-time completion.
- Allocate production across manufacturing partners based on capacity, expertise, timelines, and product complexity.
- Serve as the primary relationship manager for Holden’s manufacturing partners and conduct regular in-person quality control reviews to ensure all products meet Holden’s craftsmanship standards.
- Develop and improve production workflows, systems, and operational processes to support business growth and efficiency.
- Manage repairs, resizings, remakes, and returns, ensuring timely resolution and a seamless customer experience.
- Negotiate pricing, lead times, and production terms with new manufacturing partners and suppliers while maintaining Holden's quality standards and target margins.
- Establish and maintain production reporting, timelines, and performance metrics to ensure accountability across suppliers and internal teams.
- Identify and implement process improvements that increase scalability, production efficiency, and quality control.
- Partner with co-founder and Product Development Lead to develop new product categories, collections, and custom offerings.
- Source and evaluate new materials, gemstones, findings, and manufacturing partners to support product innovation.
- Manage product development timelines from concept through prototype, sampling, testing, costing, and production launch.
- Research industry trends, materials, and manufacturing techniques to identify opportunities for innovation and growth.
- Help establish scalable product development processes as Holden expands into new categories.
- 5+ years of experience in production/manufacturing, product development, project management, supply chain, operations, or a related field.
- Experience managing external vendors, suppliers, manufacturers, or development partners.
- Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously.
- Exceptional attention to detail and commitment to quality.
- Excellent communication and relationship-management skills.
- Proven ability to improve operational processes and drive cross-functional initiatives.
- Experience with sourcing, costing, purchasing, inventory planning, or supply chain operations.
- Jewelry industry experience strongly preferred.
- Familiarity with CAD software, jewelry design, product development, or manufacturing processes.
- Comfortable working in a fast-paced startup environment and taking ownership of complex projects.
- Passion for craftsmanship and design.
- This position is an in-office position based in our Midtown Manhattan office (5 days/week in office)
- Competitive salary and equity
- 401k Plan with Employer Match
- Direct, strategic relationship with leadership
- Comprehensive health insurance (medical, dental, and vision)
- Paid vacation and sick days
- Modern, dog-friendly office
- Team outings, happy hours, fresh coffee, and lots of snacks
- Employee discount on Holden products
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