Experienced Jeweler

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.

The Tiffany & Co. Experienced Jeweler is proficient in nearly all technical aspects of jewelry and stone work. The Experienced Jeweler is skilled at performing jewelry using a wide range of standard and skilled techniques for complex new and client‑owned merchandise. They possess a deep knowledge of jewelry materials (including metal assay and gemstone identification and sensitivity) as well as CAD engineering, fabrication and installation, and can communicate this knowledge to technical and non‑technical co‑workers.

The Senior Jeweler SME assists the Lead Jeweler with all jewelry/stone‑setting candidate bench testing and helps train newly hired jewelers and other technicians. The Senior Jeweler SME understands workshop safety, minimizes risks and sets a strong compliance example.

• The Experienced Jeweler possesses nearly all of the technical skills within the jewelry work scope and executes these skills with the highest quality and proficiency.
• Become a go‑to Jeweler for high jewelry stone setting, specifically with center and colored stones.
• Assist the Lead Jeweler in the technical development of all jewelry craft levels, including and not limited to bench test and onboarding.
• Perform complex engineering projects related to high jewelry items and high‑value pieces for Tiffany clients.
• Design, solve, fabricate and complete the following: adjustable shank installation on high‑value rings (including rings with side stones), hot/cold enamel, solution parts engineering, stone setting; pendants/brooch modifications, gallery reconstruction, watch case repair/fabrication, bespoke alterations, melee stone setting/tightening in all setting types; hand‑make settings for fancy‑shape stones; construct invisible clasps and hidden balets on statement jewelry items; partner with CAD technicians to develop new parts and custom components.
• The Experienced Jeweler may be called to support high jewelry events and to be client‑facing at these events. Some events may require travel.
• Quality — Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions; inspect all assigned orders for defects and repair or elevate as appropriate; perform specialty craft work (e.g., complex setting, enameling) as suited to skill set and work mix.
• Productivity — Meet or exceed established productivity standards based on work mix and role.
• Organization — Maintain assigned orders in an organized fashion ensuring due dates are adhered to; report any late or potentially late orders to administration or management; keep the bench and workspace organized; request needed parts, consumables, tools or supplies per established procedures; keep all assigned parts, metals and scrap secure and organized.
• Perform setting, repairs and alterations on all assigned orders according to Tiffany & Co. standards.

Take a role in developing the technical skill of new hires and co‑workers; actively collaborate with coworkers, administration and management in problem solutioning. This solutioning is carried out with the goal of delivering the highest luxury experience for the client. Technical solutions will be engineered, carried out and shared with global TSC teams as well as Product Development and Category Management where applicable.

• Participate in one‑on‑one or group training as needed for local and remote technicians.
• Help less‑knowledgeable technicians develop a working knowledge of Tiffany & Co. products.
• Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements; share skills and techniques with coworkers; collaborate with coworkers, administration and management in problem solving and process improvement.