Senior Specialist Supply Planning

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture.

Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

The Retail Merchandise & Inventory Planner is responsible for demand forecasting, inventory management, assortment planning, and reporting for boutique retail locations. By analyzing sales, inventory, promotional, lifecycle, and customer trends, this role helps optimize product availability, inventory health, and business performance. The ideal candidate combines strong retail planning expertise with analytical and technical skills to deliver actionable insights and advance planning capabilities through automation, scalable reporting, and AI-enabled tools.

This is a hybrid position based in Nespresso’s New York City office, requiring a minimum of two days per week onsite.

• Develop sell-out and sell-in forecasts using historical sales, seasonality, promotions, launches, boutique trends, and business inputs
• Partner with Sales, Marketing, Product, and Supply Chain to validate assumptions, align volume plans, and support promotional and launch execution
• Monitor forecast performance, identify recurring variances, and refine planning assumptions to improve accuracy and reduce bias

• Manage inventory health to support boutique service levels, minimize out-of-stocks, reduce excess and obsolete inventory, and improve Weeks of Supply
• Partner with Planning, Operations, Logistics, and 3PL teams to support product flow from production planning through on-shelf availability
• Monitor boutique inventory levels, replenishment needs, capacity constraints, and safety requirements to prevent overstock situations and support store execution
• Use planning tools, AI agents, predictive analytics, and exception reporting to automate data collection, anticipate stock risks and recommend corrective actions

• Build merchandise and assortment plans based on sales trends, customer behavior, boutique format, and regional performance
• Analyze SKU performance and recommend assortment, placement, discontinuation, or lifecycle actions to improve productivity and sell-through
• Support new boutique openings, renovations, seasonal programs, limited editions, and discontinued product planning

• Lead collaborative planning, forecasting, and replenishment processes with internal and external partners
• Serve as the planning point of contact for boutique-related forecast, replenishment, assortment, and inventory questions

• Build, improve, and automate recurring planning activities, including forecast files, inventory exception reports, promotional recaps, assortment analysis, and leadership dashboards
• Use SQL for data queries and Python for automation, analytics, and process improvement
• Apply AI and AI agents to summarize data, flag risks, compare scenarios, support forecast validation, and accelerate insight generation
• Partner with cross-functional teams to improve data inputs, standardize reporting logic, document tool requirements, and support adoption of scalable planning solutions

• Maintain planning governance, documentation…