General Production Worker

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands:
Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

Must be able to work Weekends and Holidays. Must be available for all shifts (1st, 2nd, & 3rd)

• Supports production operators and staff in various production related tasks.
• Assignments may include: depalletizes, general clean-up sanitarian, packing, loading packaging items, stacking, inspecting/handling of glass bottles/cans, use of electronic scanners and assisting with other tasks as needed.
• Works within parameters of established production standards.
• Maintains the quality of finished products per specifications.
• Maintains and cleans production area as needed, handles/uses caustic chemicals.
• Meets safety and security requirements.
• To perform the job successfully, an individual should demonstrate the following competencies:
• Customer Service
  - Responds promptly to production needs;
  Responds to requests for service and assistance;
  Meets performance objectives.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Participates in meetings.
• Written Communication
  - Writes clearly and accurately;
  Presents numerical data effectively and accurately; reads and interprets written information correctly.
• Teamwork
  - Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Supports everyone's efforts to succeed.
• Planning/Organizing
  - Uses time efficiently.
• Professionalism
  - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions.
• Quality
  - Demonstrates accuracy and thoroughness;
  Looks for ways to improve and promote quality; complies with GMP practices;
  Monitors own work to ensure quality.
• Quantity
  - Meets productivity standards;
  Completes work in timely manner;
  Strives to increase productivity;
  Works quickly and safely. "Do it right the first time".
• Safety and Security
  - Observes safety and security procedures;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.
• Adaptability
  - Adapts to changes in the work environment;
  Manages competing demands;
  Changes approach or method to best fit the situation;
  Able to deal with frequent change, delays, unexpected events and diverse labor force.
• Attendance/Punctuality
  - Is consistently at work area at scheduled time with full uniform and PPE; willing to work overtime to get job done.
• Dependability
  - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative
  - Volunteers readily;
  Undertakes self-development activities;
  Seeks increased responsibilities;
  Asks for and offers help when needed.
• Innovation
  - Meets challenges with resourcefulness;
  Generates suggestions for improving work.

• To perform this job successfully, an individual must be able to work in dairy environment and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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