FD Market Team Lead

About Us

At Fresh Direct, we are reinventing the grocery experience.

Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.

We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.

It’s grocery shopping reimagined — and we’re just getting started.

If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.

Team Leads are responsible for assisting management in running the production floor efficiently and effectively, while successively meeting Fresh Direct’s standards of Quality, Food Safety, and Employee Health & Safety.

• Follow through and ensure compliance with:
  Food Safety & Sanitation procedures (GMPs), Safety (EH&S), Manufacturing/Production procedures, and Fresh Direct’s mission, the 5 pillars.
• Ensure that the work area is safe, clean, and organized for all team members to work.
• Ensure accuracy of all order fulfillment, processing, and production requirements in Department/shift.
• Collaborate with Supervisor and/or Manager to resolve issues related to production.
• Report all employee concerns and accidents to management.
• Offer suggestions on how to change and/or make production more efficient and effective.
• Support and participate in various company projects, initiatives, and programs as needed.
• Lead teams on a day-to-day basis, handling day-to-day routine employee issues which include employee concerns, conflicts among team members, etc.
• Coaching and training hourly employees to support production matrixes and standards of continued excellence.
• Manage relevant attendance, reassigning as necessary to fill gaps in the team.
• Create Operating Plans from the schedules provided by Management.
• Ensure that Departmental plans/goals are achieved, troubleshooting as necessary and escalating issues to the manager if necessary.
• Support Food Safety and Health & Safety Initiatives throughout the Department.
• Follow up on key action items for the team and ensure that Food and Employee Safety is always the First Priority.
• Must be able to lift 50 pounds.
• In a work day: standing/walking 6-10 hours or more
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Constant exposure to temperatures: