Industrial Engineer - Continuous Improvement

• Location 2 Saint Ann's Avenue,Bronx, NY, 10454,United States
• Base Pay $68,000.00 - $75,000.00 / Year

Description

At Fresh Direct
, we are reinventing the grocery experience.

Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.

We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.

It’s grocery shopping reimagined — and we’re just getting started.

If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.

An Industrial Engineer – Continuous Improvement is responsible for analyzing, optimizing, and enhancing operational processes to improve efficiency, productivity, quality, service, and cost. This role is highly hands‑on, spending significant time on the production floor observing processes, identifying opportunities, analyzing operational data, and implementing sustainable improvements. The ideal candidate is a strong problem solver and change agent who can work across functions, influence stakeholders at all levels, and translate data and observations into practical solutions.

This role also requires the flexibility to support project deployments and operational needs outside of a traditional 9–5 schedule, including nights, weekends, holidays, and peak periods.

• Utilize data analytics, SQL, and modeling techniques to analyze operational, merchandising, forecasting, and other business data to identify opportunities for process optimization, productivity improvement, and cost reduction.
• Spend significant time on the production floor observing processes, identifying inefficiencies, conducting process analysis, and developing data‑driven solutions.
• Apply industrial engineering and continuous improvement methodologies to improve capacity, productivity, quality, service, and efficiency.
• Develop and implement scheduling algorithms and methodologies to optimize distribution schedules and operational resources.
• Develop, document, and ensure compliance with Standard Operating Procedures (SOPs) and standard work.
• Support plant, transportation, and cross‑functional improvement initiatives, partnering with subject matter experts to identify and resolve process and system issues.
• Lead and drive change management, influencing stakeholders and supporting the adoption and sustainability of new processes and systems.
• Serve as the operations representative for system changes, partnering with technology teams and business stakeholders to ensure solutions meet operational needs.
• Collect, analyze, and interpret data to quantify and validate process improvements and measure results.
• Manage projects from start to finish, including cost justification, planning, execution, training, implementation, and go‑live support.
• Demonstrate strong problem‑solving, initiative, observation, and communication skills, with the ability to influence employees and leaders at all levels of the organization.
• Remain flexible and available during critical operational periods and project rollouts, including nights, weekends, holidays, and peak periods as required.

• Bachelor’s degree in Industrial Engineering or a related field.
• 1+ year of…