Communications Manager, Corporate & Product

Communications Manager, Corporate and Product

Scale delivers solutions for leading AI labs, enterprises, and governments, and helps define the frameworks that guide how AI serves society. Our mission is to develop reliable AI systems for the world's most important decisions. As Communications Manager, Corporate and Product, you will help shape how Scale shows up across the industry, with a particular focus on telling our data and research story.

Your role will translate complex technical and research-driven work into clear, compelling narratives, pitch and position new research around AI safety, evaluation, and model performance, and own the communications strategy for new benchmark and research launches.

• Support corporate and product communications initiatives with a strong emphasis on data and SEAL research, including new AI reports, leader board launches, benchmark and evaluation releases, technical blog posts, and thought leadership focused on how models perform.
• Translate highly technical research, evaluations, and model performance into narratives that resonate with business, technology, policy and mainstream audiences.
• Develop media strategies, storylines, and press materials such as Q&A, briefing documents, blog posts, and research announcements to position Scale as a trusted authority in AI data, evaluation, and research.
• Partner closely with SEAL researchers, product managers, and engineers to deeply understand their work and accurately represent it externally.
• Build and maintain relationships with reporters and influencers across AI research, technology, and business media.
• Collaborate with legal, policy, marketing, and social teams to ensure messaging is accurate, consistent, and aligned across channels.
• Plan and execute multi-channel communications campaigns that elevate Scale's research credibility and product leadership.
• Monitor media coverage, academic discourse, and industry conversations to identify opportunities for Scale to lead, respond, or clarify.
• Prepare executives and technical leaders for interviews, conferences, briefings, and speaking opportunities.
• Track performance against communications goals and refine strategies based on impact and feedback.

• 7‑10 years of experience in technology communications, product communications, or research-focused PR (in‑house or agency).
• Strong understanding of AI, data, or developer‑facing technology, with the ability to distill complex technical concepts into clear, simple stories.
• Experience supporting research, platform, or deeply technical products is strongly preferred.
• Demonstrated success in media relations, including securing coverage for technical or research‑driven stories across traditional and emerging formats.
• Excellent writing and editing skills across formats, including narrative documents, announcement blog posts, and executive briefing materials.
• Highly organized, with the ability to manage multiple complex projects in a fast‑paced environment.
• Comfortable working closely with researchers, product leaders, and senior executives.
• Genuine enthusiasm for AI model development and research, and the role these play in advancing the field responsibly.

Salary range for this full‑time position in San Francisco and New York: $151,200 – $189,000 USD.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We comply with the United States Department of Labor’s Pay Transparency provision. We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at

Our policy requires a 90‑day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

Scale’s mission is to develop reliable AI systems for the world’s most important decisions. Our products provide high‑quality data and full‑stack technologies that power the world’s leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders and are expanding our team to accelerate the development of AI applications.

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