Senior Account Supervisor

Overview

We are currently looking for a Senior Account Supervisor to join our Travel team in NYC!

• Provide strategic direction to clients and team
• Responsible for client satisfaction and meeting/exceeding deliverable goals
• Maintain client relationships through meetings, conference calls, general contact, meeting agendas, notes, reports, etc.
• Oversee account work for 2-3 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership
• Provide strategic, strong and consistent media results and measurement
• Handle crisis communications, as needed
• Identify stories and pitches; edit and write press releases, media alerts, photo captions, media pitches, etc.
• Develop and maintain solid relationships with journalists, bloggers and influencers
• Provide ideation and campaigns; participate in brainstorms
• Recommend, source and implement strategic events and partnerships
• Provide social media strategy, advice, research, campaign ideas and provide and/or supervise communications management
• Recognize and bring client issues to supervisor’s attention with a suggested solution
• Handle minor client issues independently
• Perform research and analysis of clients and the marketplace
• Stay on top of current industry news, trends and technology; attend events; network
• Be a team player, self-starter and passionate about PR

• Undergraduate degree in related field
• Six to seven years work experience in travel/lifestyle PR; destination PR experience and agency experience is a plus
• Minimum one year in a supervisory capacity managing 1-2 junior team members
• Ability to adapt to fast-paced, multi-tasking, unique work environment
• Proven ability to resolve client issues quickly and efficiently
• Exceptional written and verbal communication skills
• Outstanding team player with a positive attitude
• Experience launching campaigns with non-client partners
• Solid portfolio of secured media coverage to include national, magazine, newspaper, TV and online clips
• Comprehensive knowledge of the media, including industry-appropriate bloggers and influencers
• Comprehensive knowledge of the travel industry
• Working knowledge of social networks (Facebook, Twitter, Linked In, Instagram, Pinterest, etc.)
• Online community management experience (Facebook page or group administrator, forum administrator, etc.) a plus Knowledge of Web design, search engine optimization, and basic HTML are a plus
• Proven experience implementing PR campaigns and handling crisis using social networks a plus

Quinn is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.