Social Media Manager

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

Our philosophy is simple: don’t be boring.

A lot of B2B marketing blends in. It’s safe, generic, and instantly forgettable. Celonis is building an iconic brand that people actually want to follow and share.

Social media is a core part of that strategy. We believe the job is to create content that stops people mid-scroll. Content that educates, entertains, and earns attention. Content that feels human, not corporate.

We’re looking for a Social Media Manager to help run and grow Celonis’ social presence. This is a hands-on role for someone who can write great social copy, publish consistently, and create content that looks and feels native to the platform.

You’ll be responsible for day-to-day posting, social listening, community engagement, content creation (especially video).

1) Social copywriting and publishing

• Write high-quality social copy across content types: campaign posts, product moments, event content, customer stories, employer brand, culture, and reactive trends
• Own daily publishing across Celonis social channels, ensuring posts are timely, accurate, and on-brand
• Maintain a strong point of view on what “good” looks like and raise the quality bar every week

2) Content creation

• Create short-form social content (especially video) that is platform-native and designed to earn engagement
• Capture and edit photos and videos at events, office moments, and executive engagements
• Collaborate with internal teams to shape raw ideas into scroll-stopping social assets

3) Social listening + community engagement

• Monitor social channels for mentions, comments, and relevant conversations across our industry
• Respond quickly and professionally with the right tone of voice
• Flag insights and opportunities (what people are asking, what’s landing, what needs a response)

4) Cross-functional collaboration

• Partner with Brand, PR/Comms, Product Marketing, Field Marketing, and regional stakeholders
• Support major campaign moments with coordination, publishing, and content amplification
• Ensure social execution reflects the business context and story we’re trying to tell

5) Executive social

• Support key senior leaders in North America with social content and publishing
• Help turn executive thinking into posts that feel authentic and sharp
• Align exec social with company narrative, campaigns, and key moments

• Consistent delivery of high-quality posts across channels, with strong writing and sharp execution
• Noticeable improvement in content performance and audience engagement
• Stronger community interaction and faster, smarter responses in comments and mentions
• Executives showing up more consistently with content that sounds human and credible
• Smooth collaboration with stakeholders, without creating bottlenecks

• Proven experience in social media management for a brand (B2B or B2C)
• Exceptional writing skills and instinct for what works on Linked In and other social platforms
• Strong content creation skills: video, photography, and basic editing
• Experience with social listening and community management
• Comfortable working cross-functionally in a fast-paced environment
• Bonus: experience supporting executive social or thought leadership content
• Bonus: familiarity with tools like Oktopost, Monday, Adobe Express or similar platforms

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time…