Communications Officer

424869 - Communications Officer - EMERGENCY USA

New York

JOB TITLE: Communications Officer

PLACE OF WORK: Hybrid/remote (East coast required; DC or NYC preferred)

REPORTS TO: Development Manager, EMERGENCY USA

LINE MANAGEMENT: International Communications Manager, EMERGENCY

SALARY SCALE: $50-55,000 per year (dependent on experience)

Please note:
Applications will be considered only from candidates currently based on the U.S. East Coast, with a strong preference for Washington, D.C. or New York City.

EMERGENCY ONG ETS (‘EMERGENCY’) is an independent non-governmental organisation. Headquartered in Italy, it provides free, high-quality medical and surgical treatment to victims of war, landmines and poverty. At the same time, it promotes a culture of peace, solidarity and respect for human rights.

Since its founding in 1994, EMERGENCY has worked in 21 countries around the world, providing free medical care in accordance with its core principles of equality, quality and social responsibility. We do this in a sustainable way: by building healthcare facilities, training local personnel, and conducting search and rescue missions in the Mediterranean Sea.

EMERGENCY USA is an affiliate of EMERGENCY and is looking to recruit a Communications Officer to drive increased awareness of the organization globally and within the USA. Working closely with communications colleagues based in the UK and Italy, the post will focus on strengthening EMERGENCY’s English-language communications and media presence, with an additional emphasis on the USA. The Communications Officer will play a key role in developing compelling content, handling press relations and supporting events and publications to raise awareness of EMERGENCY’s humanitarian work and values.

• Maintain and update content on EMERGENCY’s global websites: emergency.ngo, emergencyuk.org, and emergencyusa.org.
• Support the development and roll-out of new EMERGENCY websites and social media accounts, and ongoing management of these assets.
• Track and analyze performance metrics across websites and social media.
• Support the strategic growth of EMERGENCY’s digital presence in the USA.
• Support the review and evaluation of communications platforms against agreed marketing KPIs.
• Support SEO and AI GEO-driven content updates for the website to improve visibility and engagement.

• Develop and support the management of the media contact database.
• Draft and distribute press releases tailored to English-speaking audiences.
• Identify opportunities for media coverage and develop compelling pitches.
• Monitor media coverage and compile press reviews.
• Cultivate relationships with journalists and media outlets, especially in the USA.

• Collaborate with the International Communications team to develop content for events.
• Work with the Development Manager to implement and promote events in the USA.
• Develop clear, compelling, and consistent campaign messaging in collaboration with the Development Manager, creating content and promotional materials that resonate with target audiences and support fundraising, advocacy, and awareness objectives across all channels.

• Assist in developing, adapting, and editing key publications (e.g., Activity Report, Balance Sheet).
• Support the Medical Division and Advocacy teams in editing English-language publications.
• Contribute to the production of blogs, newsletters, and articles, editing contributions from staff and volunteers for external publication.

This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, the actual duties and responsibilities will vary from the particulars of this job description.

• Excellent written and verbal communication skills in English, with a keen eye for detail.
• Excellent writing and editing skills, with proven ability to tailor messaging for different audiences and platforms.
• Proficiency in content management systems (e.g., Word Press), social media platforms.
• Familiarity with web analytics tools (e.g., Google Analytics, Meta Insights).
• A…