Senior Account Manager

About VML

VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human‑first, award‑winning work for blue‑chip client partners including AstraZeneca, Colgate‑Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca‑Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports as a leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services, and, most recently, Marketing Measurement & Optimization.

VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

The Senior Account Manager interacts with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Senior Account Manager should demonstrate an understanding of the client’s business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities.

In this role, you will be responsible for both leading small to medium‑sized projects and acting as day‑to‑day support on larger projects.

• Work effectively with a variety of internal disciplines and teams
• Detail‑oriented with strong interpersonal, organizational, and presentation skills
• Think and operate with strategic orientation and task/project management
• Lead cross‑functional teams and navigate cross‑agency collaboration
• Help mentor and support career development of team members
• Ensure operational excellence on the accounts and projects managed
• Lead the team in execution of project deliverables
• Maintain and grow knowledge of client’s business, competition, and industry
• Lead the team’s understanding of client’s business goals/objectives relative to projects
• Identify new and inventive ways to contribute to and grow client business, including thought leadership around areas of interest and new opportunities; develop MIP plans for managed brands
• Participate in key client meetings including status meetings, briefings, MRL reviews, cross‑agency partner meetings, agency days, and VML presentations

• Passionate, driven people – a culture that champions extraordinary work
• Consciously cultivated culture – an inclusive community built on positivity, active listening, and creative bravery
• Competitive benefits – full spectrum of group health coverage, generous 401(k) match, and paid time off that supports work‑life balance
• Growth‑minded opportunities – real‑time feedback, growth‑oriented mindset, and training opportunities through VML and WPP

VML is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or other protected group status. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal.

The base salary range for this position at the time of this posting is $60,000–$140,000 USD. Individual compensation varies based on job‑related factors including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package; click "WPP Benefits" for more details.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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